IT-Operations Specialist

Apple

1d • Onsite

About The Position

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As an Operations Specialist, you make sure that products flow smoothly through the store by maintaining product availability for customers, completing inventory tasks, supporting the implementation and maintenance of Apple preservation standards, and delivering product to customers and team members. You engage with enthusiasm and apply product expertise to offer recommendations that help drive sales and support the overall customer experience.

Requirements

• Availability to work according to business needs, including night shifts, weekends, and holidays, ensuring punctual and reliable attendance according to the assigned shift, in compliance with local regulations and any foreseen adjustments.
• Ability to transport products to various destinations both within and near the store.
• Proficiency in the local language (written and spoken) (sign language supported).

Nice To Haves

• Focus on the customer experience, paying particular attention to assisting internal and external customers.
• Work autonomously, with a strong attention to detail and organizational skills.
• Set the right priorities for the workload and meet deadlines in a fast-paced environment.
• Work as a team and share responsibilities with colleagues.
• Respect Apple's core values, maintaining the confidentiality of sensitive or confidential information.
• Adopt an attitude of curiosity and openness to learning from others, fostering a climate of mutual growth.

Responsibilities

• Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes.
• Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.
• Use communication and training resources to keep up to date with inventory process changes.
• Perform demo and restocking tasks to support technology and merchandising priorities.
• Support the Operations Lead with the implementation and maintenance of Apple preservation standards.
• Perform other tasks as needed, including but not limited to supporting customer-facing activities.
• Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
• Demonstrate Apple’s values of inclusion and diversity in daily activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed