IT Operations Specialist- Dynatrace focus (US)
About The Position
The IT Operations Specialist provides expert advice and/or acts in a lead capacity on operational system / applications planning, performance, availability, integration, operations support and release / deployment management. Depth & Scope: Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of operational support / solutions. Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions and is relied upon to coach/ educate others. Assignments are highly complex and multifaceted. May monitor, coach/ educate a small team of IT professionals. Acts as a key resource in the exchange of technical information for project teams, the business and/or outside vendors. Generally reports to a Senior Manager or Executive.
Requirements
- Undergraduate degree or Technical Certificate
- 7+ years relevant experience
Nice To Haves
- 5+ years of experience with Dynatrace.
- 5+ years of experience in developing Operational and Business Dashboards, setting up alerting profiles.
- 3+ years with Dynatrace Synthetic
- 1+ year with Grail.
- Dynatrace Certification preferred.
Responsibilities
- expert advice and/or acts in a lead capacity on operational system / applications planning
- performance
- availability
- integration
- operations support and release / deployment management
- consults with clients/or project teams with respect to all aspects of operational support / solutions
- coach/ educate others
- Acts as a key resource in the exchange of technical information for project teams, the business and/or outside vendors
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Credit Intermediation and Related Activities
Number of Employees
5,001-10,000 employees
