IT Operations - Systems Administrator (Networking & Security Focus)

Bish's RV • Meridian, ID

1d • Onsite

About The Position

As an IT Operations System Administrator, you’ll be a go-to resource for both people and systems. One day you might be troubleshooting a network issue at a dealership, the next you’re implementing a new security solution or helping bring a newly acquired store online. This role is ideal for someone who: Can wear many hats Is comfortable jumping between projects and priorities Enjoys hands-on work across networking, cybersecurity, systems administration, and field support Thrives in a fast-moving environment where requirements aren’t always perfect This position is based at our corporate headquarters in Meridian, ID, with 10–15% travel to support stores and acquisitions. Occasional scheduled Saturday work may be required during major initiatives or go-lives.

Requirements

• 3–6+ years of experience in IT support, IT operations, or systems administration
• Strong hands-on networking experience (DNS, DHCP, firewalls, VPNs, Wi-Fi)
• Solid understanding of cybersecurity best practices and real-world implementation
• Experience with Microsoft 365 and Windows environments
• Experience with Active Directory and Entra ID
• Comfortable supporting multiple locations and jumping between priorities
• Strong troubleshooting and communication skills
• Willingness to travel 10–15% and work occasional scheduled Saturdays

Nice To Haves

• Experience supporting retail, dealership, or multi-location environments
• Experience with acquisitions or large-scale rollouts
• Familiarity with Intune or endpoint management platforms
• Scripting or automation experience (PowerShell a plus)
• Certifications such as CompTIA Network+, Security+, CCNA, or Microsoft

Responsibilities

• IT & Dealership Support Support day-to-day IT needs across dealerships and corporate offices, including desktops, laptops, printers, mobile devices, and peripherals
• Troubleshoot issues ranging from email and login problems to hardware and connectivity issues
• Onboard and offboard employees with the right equipment, access, and permissions
• Provide Tier 2/3 support and escalation assistance Networking & Infrastructure (Primary Focus)
• Support and improve network infrastructure across 28+ locations
• Work hands-on with firewalls, switches, routers, VPNs, and wireless networks
• Troubleshoot connectivity and performance issues in retail and office environments
• Assist with network design, standardization, and upgrades during store acquisitions
• Partner with ISPs and vendors on installs, outages, and service improvements
• Maintain documentation for network configurations and standards Cybersecurity (Implementation & Execution)
• Own the implementation and operation of cybersecurity tools and solutions
• Support and administer: Endpoint protection and EDR solutions Email security and phishing protection MFA and Conditional Access policies Security hardening and vulnerability remediation
• Participate in security incident response and follow-up remediation
• Help turn security initiatives into practical, deployable solutions Systems, Identity & Cloud Support
• Administer and support: Active Directory and Entra ID (Azure AD) Microsoft 365 (Exchange, Teams, SharePoint)
• Support identity lifecycle management and access controls
• Assist with device management and endpoint configuration (Intune or similar)
• Growth, Acquisitions & Hardware Provision, image, and deploy hardware for new and existing locations
• Support IT onboarding for acquired stores, including migrations and go-live support
• Help standardize hardware, configurations, and deployment processes
• Ensure backups and recovery processes are in place and tested Continuous Improvement
• Help evaluate tools, technologies, and vendors
• Look for opportunities to streamline systems, automate routine tasks, and improve reliability
• Document processes and share knowledge with the IT Ops team
• Collaborate closely with other IT and business partners

Benefits

• Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
• 401K matching
• Employee discounts
• Company-paid life insurance
• Gym membership reimbursement
• Opportunities for advancement
• RV Borrowing Program
• Incredible Team Culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed