IT Operations Manager

Last EnergyAustin, TX
20h

About The Position

The IT Operations Manager is a senior individual contributor responsible for stabilizing, securing, and evolving Last Energy’s IT operational foundation. This role focuses on hands-on execution across infrastructure, identity, endpoint management, and operational processes, enabling the IT function to scale securely in a high-growth, regulated environment.

Requirements

  • 8+ years of IT experience, ideally in technically complex, startup-like environments
  • Strong background in IT operations and systems administration across mixed environments (cloud, on-prem, Mac, and Windows)
  • Hands-on experience with identity and access management, MFA enforcement, endpoint management, and securing shared services
  • Ability to independently research, design, and deploy technical solutions in rapidly scaling environments
  • Proven ability to manage multiple parallel initiatives while maintaining operational stability

Nice To Haves

  • Experience operating in regulated or compliance-driven environments (e.g., SOC 2, export controls, or public-company readiness) is a plus
  • Familiarity with cloud platforms such as AWS and Azure, including hybrid or transitional architectures, is a plus
  • Scripting or automation experience to streamline IT operations and reduce manual processes is a plus
  • Prior experience helping IT functions scale during periods of rapid organizational growth is a plus

Responsibilities

  • Own day-to-day IT operations across infrastructure, identity, endpoints, and core systems, ensuring reliability, security, and scalability
  • Design, implement, and improve foundational IT systems - including cloud environments, on-prem infrastructure, endpoint management, and identity access controls
  • Drive operational maturity through documentation, runbooks, onboarding/offboarding workflows, and access review processes
  • Partner with IT leadership on security control implementation, incident response, and automation initiatives to reduce risk and manual effort
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