IT Operations Intern (Summer 2027)

Hendrickson • Canton, OH

1d • Onsite

About The Position

This internship focuses on providing support for endpoints (laptops, desktops), network infrastructure, VOIP phone systems, printers/copiers, engineering and non-engineering software, and general support for 7 U.S. and 2 international sites.

Requirements

• Current studies in the field of I.T. with a concentration in networking or infrastructure
• Experience with currently supported Microsoft operating systems at both the desktop and server level
• Basic understanding of network concepts
• Knowledge with terminating and testing cables
• Project-orientation
• Strong customer-service orientation
• Effective communication skills
• Strong verbal, written and interpersonal skills.
• Must exhibit the highest professionalism, self-initiative, enthusiasm, and work ethic.
• Customer service skills: Ability to demonstrate patience and understanding when helping users of IT services.

Responsibilities

• Installation and setup of new computers, thin clients and users
• Proper disposal of old equipment – reimaging and user data backup/restorations
• Installation of profile-specific items including email, network printers, specialty software, etc.
• Purchase of I.T. equipment and supplies (laptops, desktops, flat panels toner, etc.)
• Phone system support
• Configuration of network equipment including switches and cabling
• Support of core security technologies including Anti-virus, DLP, patching, VPN
• Management of objects within AD
• General support and troubleshooting

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed