IT Operations Engineer

Tampnet AS•Katy, TX

About The Position

We are now looking for an IT Operations Engineer to join Tampnet! At Tampnet, we embrace an entrepreneurial mindset and are fortunate to work with talented colleagues across different geographies, all aligned toward a common goal — to continuously move Tampnet forward. As the world’s leading offshore communications provider, we are proud to contribute to a greener planet while enhancing the quality of life for others. Our core values guide the way we work: we are Dedicated, Reliable, Innovative, Caring and we act with Integrity — together, we represent the Tampnet DRIVE. By joining us, you will become part of a company that values innovation, collaboration, and employee well-being. We take pride in fostering a positive work environment and offer various initiatives for professional and social enrichment, training sessions, team-building activities, and activity competitions such as "Tampnet on the Move."

Requirements

Minimum two years of relevant experience, or equivalent education.
Works well with others, supports team goals, and communicates clearly.
Able to work independently with good self-management and discipline.
Adapts to change and handles shifting priorities.
Solves problems calmly and logically.
Stays organised and manages workload effectively.
Learns quickly and applies new skills.

Responsibilities

Strive to improve customer satisfaction for Tampnet’s IT users.
Keep up to date on technology trends, solutions, and provide feedback to the IT Manager for improvement suggestions.
Ensure necessary steps are taken to avoid uninterrupted operations of existing IT systems and services during implementation or changes to existing IT systems and services.
Supervise or take part in IT projects and operations.
Maintain, operate, and improve Tampnet’s Linux environment, primarily based on Red Hat Enterprise Linux.
Perform system updates and patching, hardening, configuration adjustments, and troubleshooting as required.
Contribute to standardization and automation efforts where applicable.
Ensure that the inventory of all IT assets and all technical documentation is updated.
Ensure adherence to laws, regulations, and other requirements such as contracts, license agreements, and internal policies and procedures.
Develop and/or contribute to developing technical solutions with completion timelines in compliance with the IT Manager’s guidelines.
Ensure that all IT systems and services are designed, implemented, and maintained as described in Tampnet’s Information Security Management Systems.
Proactively monitor, assess, and continually improve IT systems and services.