IT Operations & Data Analyst

The Community Preservation Corporation • New York, NY

1d • $65,000 - $80,000 • Hybrid

About The Position

The Community Preservation Corporation (CPC) is seeking a highly organized, entry-level IT professional to support day-to-day IT operations. This role focuses on project tracking, software and AI licensing management, invoicing/procurement coordination, and operational reporting. This role is ideal for recent graduates interested in building a career in IT operations, business systems, or technology management.

Requirements

• 0–2 years of experience (internships or academic projects acceptable)
• Bachelor’s degree in Information Systems, Business, or related field
• Strong organizational and time management skills
• Proficiency in Microsoft 365 (Excel, Teams, Word)
• Strong communication skills and attention to detail
• Ability to manage multiple tasks and follow through independently
• Applicants must be authorized to work in the United States.

Nice To Haves

• Familiarity with project tracking or ticketing tools (e.g., Jira, Smartsheet, ServiceNow, Connectwise) preferred
• Basic familiarity with IT tools and enterprise technology platforms preferred
• Interest in AI tools and emerging technologies preferred

Responsibilities

• Maintain project trackers, update timelines, track action items, and provide status updates to IT leadership
• Track software and AI tool licenses, monitor usage, and support renewals and provisioning
• Manage invoice tracking, assist with purchase requests, and maintain vendor and contract records
• Support communication with vendors and track renewal timelines and deliverables
• Produce simple reports on project status, license usage, and IT operational metrics
• Maintain organized records, SOPs, and internal documentation for IT processes
• Pull basic operational metrics: ticket volumes, license usage, hardware inventory changes, spend tracking, and other hardware/software metrics as needed.

Benefits

• Competitive compensation
• 401(k) retirement plans with employer match
• Medical, dental, and vision benefits for employees and their dependents
• Commuter benefits
• PTO for vacation, personal days, sick leave, holidays, jury duty, bereavement, parental leave, and disability
• Tuition assistance program
• Two “work from anywhere” weeks per year
• Summer Fridays
• Collaborative working spaces
• Service days to support our communities
• Employee development and engagement events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level