IT Operational Execution Intern

Trane Italia•La Crosse, WI

5d•Onsite

About The Position

As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. The IT Operational Execution Intern will support the IT operations of the company, including assisting in the implementation of new systems and processes; utilizing tools to create dashboards and share information; tracking progress of IT tasks, artifacts, budgets; managing software and hardware assets; providing technical support. The intern will work closely with cross-functional teams to monitor operations, and analyze data to identify areas of improvement. This internship requires year-round availability while attending school full time. This internship has a 3-month probationary period, an anticipated 1-year assignment and the possibility to continue until graduation. Hours are flexible but students must be able to work 20 hours/week during the school year and up to 40 hours/week during summer. Workdays are flexible to accommodate student schedules within normal business hours. As part of the IT Operational Execution team, the intern will partner with the business to develop processes and standards to enable the teams to function efficiently, increase collaboration, use lean principles.

Requirements

Perform other duties as assigned
Strong analytical and problem-solving skills
Excellent written and oral communication and collaboration skills with good interpersonal skills and the ability to express concepts and ideas with clarity.
Familiarity with IT systems and operations
Project management, time management, planning, organizational, and analytical skills are required.
Knowledge of networking, cybersecurity, and data backup and recovery principles
Proficiency in Microsoft Office suite and other relevant software tools
Ability to learn quickly and work independently with minimal supervision.
Must be able to work on multiple projects at once and effectively prioritize tasks

Responsibilities

Support the implementation of new IT systems and processes
Assist in the development of standard operating procedures and work instructions for IT operations
Conduct data analysis to identify trends, opportunities, and areas for improvement in IT operations
Communicate & collaborate with the IT team and cross-functional teams to minimize waste & rework and help ensure no gap in operations
Prepare reports and presentations to communicate key performance indicators and project updates
Help train users in processes, and coordinate IT activities
Participate in cross-functional teams to support IT projects and initiatives
Perform other duties as assigned