IT NOC/Batch Operations, Experienced
About The Position
The Command Control Center (BSOC) team is responsible for executing and monitoring batch operations and Technology Operations Center (TOC) events to assure successful execution and completion within required timelines. The Batch / TOC Operator will report to the Shift Supervisor. In this role you will provide L1 support for BSOC Operations and in general, work with other operations teams to ensure batch and enterprise applications are operating efficiently and drive continuous improvement. You will resolve incidents with support of L2 and L3 teams and drive problem management to ensure incidents do not recur and develop solutions that improve business outcomes for BSOC Operations.
Requirements
- Experience in IT NOC/Batch Operations
Responsibilities
- Executing and monitoring batch operations
- Monitoring Technology Operations Center (TOC) events
- Providing L1 support for BSOC Operations
- Working with other operations teams to ensure batch and enterprise applications are operating efficiently
- Driving continuous improvement
- Resolving incidents with support of L2 and L3 teams
- Driving problem management to ensure incidents do not recur
- Developing solutions that improve business outcomes for BSOC Operations
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
