IT Network Operations Analyst I | IT - Technical Infrastructure

UF Health • Gainesville, FL

4d • Onsite

About The Position

Support the backbone of enterprise connectivity—ensuring reliable, secure, and high-performing network operations.

Ensures the reliable operation and security of the organization’s network infrastructure by monitoring performance, troubleshooting connectivity issues, and assisting with the installation and maintenance of network hardware and software.

Analyzes network traffic and security logs to identify potential threats and supports the implementation of upgrades, patches, and security enhancements. Collaborates with cross-functional teams to maintain system stability and performance.

Maintains accurate documentation of network configurations and procedures, supports end-users with network-related issues, conducts routine audits to ensure compliance, and coordinates with vendors for equipment maintenance, warranties, and service contracts.

Requirements

• Associate’s degree (AA or AS) in Computer Science or a related field required OR an equivalent combination of relevant education and/or work experience
• At least 1+ year of experience supporting network infrastructure operations
• Basic understanding of network performance monitoring and troubleshooting
• Experience with hardware and software installation, configuration, and maintenance
• Ability to analyze network traffic and review security logs
• Strong documentation, organization, and end-user support skills

Responsibilities

• Ensures smooth operation and security of the organization's network infrastructure
• Monitors network performance and troubleshoots connectivity issues
• Assists with installation and maintenance of network hardware and software
• Analyzes network traffic and security logs to detect potential threats
• Collaborates with cross-functional teams to implement upgrades and patches
• Documents network configurations and procedures
• Supports end-users with network-related issues and conducts routine compliance audits
• Coordinates with vendors to manage equipment warranties and service contracts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree