IT Network Engineer

Lurie Children's Hospital • Chicago, IL

1d • $83,200 - $137,280 • Onsite

About The Position

The IT Network Engineer is primarily responsible for the implementation and support of enterprise network infrastructure utilized by Lurie Children’s Hospital. This includes routers, switches, telecommunication and relevant network appliances and technology for transport of data and voice services within the Lurie Children’s campus and the Internet. This position performs tasks in association with IM application and network systems teams. Duties may be performed directly or coordinated with external technology and/or service partners. The IT Network Engineer is expected to be self-directed and perform responsibilities with minimal supervision.

Requirements

• Bachelor’s degree in information systems/technology/computer science (or equivalent work experience).
• Comprehensive knowledge of Cisco or other network technologies, HP-UX and Microsoft Windows server, network and client operating systems and technologies as they relate to the network infrastructure.
• 1-3 years of experience working with Cisco technologies, in a complex enterprise network environment.
• 1-3 years of experience working with Microsoft, HP-UX, Solaris, and Windows client/server-based equipment/operating systems and applications in a complex enterprise network environment highly desired.
• 1-3 experience with wireless network technologies highly desired.
• 1-3 working with cable management and standards for IDF and Data Centers.
• For engineers working with telecommunications and voice technology: 1-3 years' experience in the operations and monitoring of all telecommunication systems, including PBX switches, VoIP, quality of service, voice mail, call/cost accounting, telephones, internal wireless phones.
• Demonstrated project management skills from a team member role.
• Analytical thinking for effective problem determination and correction within the department and in the user community is essential.
• The ability to work independently, make decisions under pressure, while providing timely and responsive services are the keys to this position.
• Excellent time and project management skills, customer service and interpersonal skills, system diagnostic and communication (written and oral) are critical for success in this position.

Nice To Haves

• Certification in Cisco, Microsoft, and other networking technology highly desired.
• Programming or scripting skills necessary to assist in network administrative management tasks highly desired.

Responsibilities

• Implements and maintains one or more of the assigned network technologies currently in use at Lurie Children’s Memorial Hospital:
• Maintains Cisco wired and wireless network equipment and software.
• Maintains Voice over IP, VoIP and traditional PBX technology.
• Performs network troubleshooting and analysis utilizing Network General Sniffer and other inspection tools
• Works with the IT Network Engineer – SR and the Manager of IT Security for policy and design needs related to network infrastructure security.
• Develops and maintains cable, network rooms, and other physical elements of the network infrastructure.
• Participate in other department or organizational project tasks as required.
• Completes assigned Help Desk support tickets within IM Department standards
• Serves as liaison to vendors for equipment and software maintenance
• Develops and documents procedures covering all aspects of enterprise-wide network infrastructure
• Monitors and reports on performance for all enterprise network infrastructure and technologies.
• Performs ongoing capacity and performance planning for enterprise network infrastructure and related technologies.
• Assumes on-call responsibility for data center equipment operations, per the schedule.
• Performs other duties as assigned.

Benefits

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Employer contribution toward Health Savings Account
• Flexible Spending Accounts
• Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
• 403(b) with a 5% employer match
• Supplemental Life, AD&D and Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• Tuition assistance
• Student loan servicing and support
• Adoption benefits
• Backup Childcare and Eldercare
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Discount on services at Lurie Children’s facilities
• Discount purchasing program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level