IT / Network Deployment Technician
About The Position
The End User Support / Deployment Technician will support customers Cisco ISE and SDA campus modernization initiative across hospitals in the region. Looking for technical consultants to assist with network migration efforts by moving endpoints from legacy infrastructure to newly deployed switches and wireless networks. Technicians will work directly with hospital employees and clinical staff to identify, validate, and migrate devices while minimizing impact to patient care operations. Candidates must demonstrate strong customer service skills, technical troubleshooting ability, and flexibility to travel between hospital locations.
Requirements
- Desktop, Active directory, Imaging, Deployment, Hardware, Windows, Customer service, endpoint migration support, SCCM, Troubleshooting
- Windows desktop troubleshooting and break/fix support
- Software installation, deployment, and configuration
- SCCM imaging and re-imaging experience
- Strong customer service and end-user communication skills
- Experience troubleshooting hardware and connectivity issues
- Ability to work in hospital environments while maintaining professionalism around patients and clinical staff
- Knowledge of IP addressing, DHCP vs. Static IP configurations, and endpoint connectivity
- Comfortable working with printers, workstations, laptops, and network-connected devices
Responsibilities
- Migrate endpoints from legacy networks to new network switches and infrastructure.
- Assist with device re-IP activities and network connectivity validation.
- Update network settings on endpoints receiving new IP addresses.
- Configure and validate network connectivity for printers, workstations, laptops, and clinical devices.
- Assist with updating devices to new SSIDs and wireless configurations.
- Support switch migration and endpoint cutover activities.
- Push Group Policy updates to endpoints.
- Image and re-image devices using SCCM.
- Validate printer configurations and test printing functionality.
- Inventory, stage, rack, and deploy equipment as required.
- Locate, identify, and upgrade network-connected devices throughout hospital facilities.
- Troubleshoot endpoint connectivity issues.
- Partner with desktop support teams and networking teams to resolve technical issues.
- Provide hands-on support for network, hardware, and software problems.
- Validate successful migration and network functionality after changes.
- Work directly with hospital employees, clinicians, and department staff.
- Communicate clearly regarding scheduled work and device downtime.
- Pause work when patient care activities require priority attention and return when appropriate.
- Deliver exceptional customer service while working in patient-care environments.
- Travel between assigned hospital locations throughout Colorado and Kansas.
- Participate in modernization activities led by Wireless and Infrastructure teams.
- Complete assigned migration tasks across multiple facilities.
- Maintain flexibility to support priority activities at different sites throughout project deployment.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
