IT - NETWORK ANALYST

Beebe Healthcare•Lewes, DE

About The Position

Under the general supervision of the Network Infrastructure Lead, provide infrastructure and telecommunication support services to all departments and hospital owned Physician Practices. Duties to include technical owner for the enterprise network and security stack. This role designs, implements, and operates mission‑critical services across routing, switching, wireless, and security; leads escalations; and automates lifecycle management in a clinical environment with strict uptime, compliance, and safety requirements.

Requirements

Minimum of 4 years of experience providing network infrastructure support.
Clear Communication Skills Both Written And Verbal
Knowledge Of Basic Computer Programs
Able To Keep Confidential Information Regarding Patients, Team Members
Able To Withstand Crisis Situations
Has Skills To Provides Customer Service To Patients, Team Members And Visitors
Experience With Excel, Power Point, Word, Visio, Etc.

Nice To Haves

Associate’s degree or higher in computer science preferred.
Cisco certifications are a plus.

Responsibilities

Assess network infrastructure needs and make recommendations to Network Infrastructure Lead on recommended hardware platforms and software applications to meet required needs.
Perform setup and installation of network equipment to include proper testing and burn-in of system components.
Support users by maintaining a working knowledge of various Medical Center networks.
Maintain knowledge of computer technology and network technology.
Recommends and installs upgrades as approved by the Network Infrastructure Lead.
Plan and implement new network systems, while maintaining proper controls and ensuring maximum user uptime.
Works with customers to effectively design and implement solutions.
Responsible for acting as an inter-departmental liaison to solve all interface and integration related issues. This includes working with personnel from various departments to provide guidance on interface related departmental documentation and to help set proper expectations on what can and cannot be accomplished through the interfaces.
Provide On-Call and Hands-On support for all users of network computer equipment. Ensures resolution of Helpdesk issues generated while on-call.
Works with other team members to effectively implement and maintain computer environments and interfaces as well as recommending improved processes and procedures.
Install and direct vendors or personnel to install various network topology cabling throughout the medical Center and BMC owned Physician Practices for telephone and/or data transport.
Assist network infrastructure lead in the assessment of systems to ensure scalability and reliability are considered to accommodate growth.
Install and bring online all communication hardware/software equipment at satellite locations.
Configure the network to interface with the other networks.
Monitors internet activity and takes necessary steps to protect and secure our data.
Responsible include the following disciplines: Cisco ISR Router Environment, Cisco Meraki Guest Network, Cisco ISE, Cisco Spaces, Cisco Umbrella, Cisco Security Services Exchange, Cisco Email Security Appliance, Cisco Wireless Lan Controller, Cisco DNA Center, ORDR and Lansweeper.
Responsible for providing appropriate documentation of the Network.
Performs other duties as assigned.

Benefits

In addition to competitive compensation and wellness benefits (medical, dental, vision and prescription) Beebe Healthcare also offers:
Sign-on and Referral Bonuses for select positions
Tuition Assistance up to $5,000
Paid Time Off
Long Term Sick accrual
Employer Contribution Plan
Free Short and Long-Term Disability for Full Time employees
Zero copay for drugs on prescription plan for certain conditions
College Bound 529 Savings Plan
Life Insurance
Beebe Perks via Work Advantage
Employee Assistance Program
Pet Insurance