IT Network Specialist

Compugen SystemsHouston, TX
19hOnsite

About The Position

IT Network Specialist You Are An IT Network Specialist designs, implements, manages, and troubleshoots computer networks within an organization. This includes configuring routers, switches, firewalls, and other hardware, ensuring secure and efficient data communication, maintaining network performance, and supporting connectivity issues. We Are Compugen Systems, an affiliate of Compugen Inc., is an IT service delivery company that focuses on the business outcome of technology. We improve human experience as organizations work to design, acquire, integrate, and operate technology for productivity improvement and competitive advantage. Compugen Systems provides innovative technology-based services to accelerate your transformation in the Modern Workspace and Hybrid IT with our uniquely crafted managed, professional, and field services. At Compugen, we believe that every day we have is another opportunity to innovate, inspire, and impact the world for the better. Our vision is to redefine customer experience, join us. What We Need The IT Network Specialist operates and supports onshore and offshore network, server, and telecommunications technology infrastructure and associated technologies to ensure high levels of availability and security for supported business applications. This position also participates in the planning and implementation of technology projects to ensure systems provisioning and maintenance that is consistent with company goals, policies and procedures, industry-best practices and regulatory requirements. A Typical Day looks like Check network health and performance dashboards Review alerts or issues from overnight Respond to urgent tickets or outages Perform routine maintenance or updates Configure or install network hardware Troubleshoot ongoing user/network issues Document changes or incidents Plan for upgrades or new deployments Meet with IT/security teams for coordination How You’ll be Measured Success in delivering IT projects on time and within budget. Effectiveness in leading local IT operations and providing strategic input. Resolution of high-complexity issues without escalation. Adherence to IT security protocols and regulatory requirements. End-user satisfaction and feedback on both technical support and leadership effectiveness.

Requirements

  • Bachelor’s degree in information technology or related field required, master’s degree a plus.
  • Proven experience supporting enterprise networks, including substations and OT environments
  • Strong hands-on experience with next-generation firewalls (Check Point highly preferred)
  • Solid experience configuring and supporting site-to-site VPN
  • Experience with SolarWinds monitoring, alerting, and troubleshooting
  • Good understanding of servers and basic database concepts as they relate to network monitoring and applications
  • CCNP or equivalent real-world experience required
  • Ability to participate in on-call rotation and perform after-hours support as needed
  • Experience with networking and associated protocols/technologies/solutions including TCP/UDP, EIGRP, OSPF, BGP, DNS, SNMP, IPsec, SSL, DHCP, VRRP, NTP, IPv4, IPv6, QoS, HSRP, MPLS, VDC, vPC, VLAN, ACL, VPN, VACL, DMVPN, T1’s, DS3’s, OC3’s, 10Gb, 40Gb.
  • Experience with Cisco ISE, Cisco Firepower and TACACS.
  • Experience with IP addressing includes subnetting, route aggregation, and BGP route maps.
  • Cisco and Mitel Voice Networks.
  • Experience with infrastructure AC/DC Systems.
  • Experience with environmental infrastructure such as cabling, racks, power.
  • Implement and manage satellite and cellular networks.
  • Experience implementing and managing Cisco devices as well as Juniper (preferred)and Aruba (preferred).
  • Implement and manage wireless infrastructure.
  • Implement and manage software-defined networking technologies (SDWAN/ACI).
  • Demonstrates expertise in diagrams and documentation.
  • Experience with technologies such as Next Generation Firewalls, Checkpoint, VMware, SolarWinds, Azure.
  • Minimum 3 years of experience with scripting using Python applied (Version 3 and above).

Nice To Haves

  • Cisco Routing & Switching.
  • Excellent communication skills and a passion for customer service.
  • Ability to work in a positive team environment.
  • Excellent problem solving and organizational skills.
  • At least 10 years of relevant technical experience in a senior role or equivalent.
  • Demonstrates expertise in architecture and ability in learning and assessing multiple technologies.
  • Expert knowledge in multiple architectural domains.
  • Growth-minded with an executive-level business acumen through exceptional professionalism, communication, and execution skills.
  • Innate ability to build high trust with everyone you interact with.
  • Consistently holds oneself accountable to words and actions, ensuring delivery on commitments.
  • Passionate about success and enthusiastic about technology and service, sharing this enthusiasm with those around you.

Responsibilities

  • Check network health and performance dashboards
  • Review alerts or issues from overnight
  • Respond to urgent tickets or outages
  • Perform routine maintenance or updates
  • Configure or install network hardware
  • Troubleshoot ongoing user/network issues
  • Document changes or incidents
  • Plan for upgrades or new deployments
  • Meet with IT/security teams for coordination
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