IT Network Administrator IV

Maven Group SolutionsMcLean, VA
$77,158 - $121,692

About The Position

An IT Network Administrator IV who thrives on supporting the network infrastructure critical to the flow of data and tech enabled operations.

Requirements

  • Advanced knowledge of computer systems and capabilities.
  • Advanced knowledge of system design and analysis procedures.
  • Experience in using ticket and inventory systems.
  • Thorough knowledge of network and IT systems troubleshooting techniques.
  • Demonstrated ability to learn customer support processes and techniques.
  • Strong customer service and analytical skills.
  • High attention to detail.
  • Highly self-motivated and directed.
  • Ability to prioritize and execute tasks under pressure.
  • Ability to implement policies and procedures for customer support.
  • Ability to communicate effectively, orally and in writing.
  • Ability to establish and maintain effective working relationships.
  • Demonstrated ability to lead or mentor.
  • Bachelor’s degree in computer science AND two (2) or more years of experience in computer or network support, programming or analysis, or database administration OR Associate’s degree in computer science or college-level coursework that includes 15 computer science credits AND four (4) or more years of experience in computer or network support, programming or analysis, or database administration OR Six (6) or more years of experience in computer or network support, programming or analysis, or database administration.

Responsibilities

  • Analyzing network activity and problems to discover and prevent systematic errors.
  • Assisting with technology planning through ongoing research.
  • Designing and supporting VoIP infrastructure.
  • Designing, documenting, implementing, monitoring, diagnosing, and correcting problems in a mixed-vendor LAN/WAN network.
  • Documenting network problems and resolutions for future reference.
  • Ensuring planned testing activities are performed and technical criteria are met.
  • Managing large-sized projects according to budgets and schedules.
  • Monitoring network utilization, trending, and capacity planning.
  • Performing network security design and integration.
  • Remaining current on emerging technologies.
  • Selecting, deploying, and using appropriate tools for reporting and routing of IP telephony traffic.
  • Overseeing new and existing equipment, hardware, and software upgrades.
  • Planning and implementing improvements, modifications, or replacement of network infrastructure components.
  • Designing, setting up, and configuring complex routing and switching environments.
  • Designing, setting up, and configuring complex wireless networking.
  • Documenting, tracking, and monitoring network problems.
  • Ensuring network connectivity of all servers, workstations, telephony equipment, and other network appliances.
  • Evaluating and modifying network performance.
  • Maintaining thorough understanding of Internet basics (DNS, Security, IP Routing, DHCP, VPN, etc.).
  • Maximizing network performance by monitoring, troubleshooting, scheduling upgrades, and collaborating on optimization.
  • Monitoring and analyzing network performance issues and implement performance tuning.
  • Performing on-site analysis, diagnosis, and resolution of complex network problems.
  • Planning and monitoring installation of network systems.
  • Providing guidance to junior team members.
  • Providing advanced level network support and troubleshooting.
  • Serving as technical lead for small to medium network projects.
  • Securing network systems by enforcing security policies.
  • Coordinating with vendors and enforcing change management procedures.
  • Supervising staff, assigning work, reviewing tasks, and ensuring effective resolution of issues.
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