IT Manager

Rockland Federal Credit • Canton, MA

28d • $91,000 - $112,000 • Hybrid

About The Position

Rockland Federal Credit Union is seeking an IT Manager to lead and support our technology operations. The IT Manager plays a key role in ensuring the reliability, security, and performance of our systems while supporting staff, strengthening cybersecurity, and enhancing the overall employee and member experience.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field preferred, or equivalent experience
• 5–8 years of progressive IT experience, including leadership or supervisory responsibility
• Strong knowledge of network infrastructure, servers (Windows/Linux), virtualization, and cloud platforms
• Experience with cybersecurity tools and practices, including firewalls, endpoint protection, and monitoring solutions
• Familiarity with core banking systems and financial applications

Nice To Haves

• Experience within a financial institution or regulated environment preferred

Responsibilities

• Oversee daily IT operations, including network infrastructure, servers, cloud services, and end-user systems
• Manage system maintenance activities such as upgrades, patching, backups, and disaster recovery planning and testing
• Ensure the security and integrity of systems by maintaining cybersecurity controls aligned with regulatory and industry standards
• Monitor for threats, vulnerabilities, and incidents; lead response and remediation efforts
• Ensure compliance with regulatory requirements, audits, and risk assessments, including NCUA, FFIEC, and GLBA expectations
• Lead, coach, and develop IT staff while managing priorities and performance
• Manage third-party vendors, including contracts, service levels, and ongoing performance
• Lead and support IT projects including system implementations, upgrades, integrations, and digital initiatives
• Partner with leadership to align technology strategy with business goals and identify opportunities for efficiency and innovation
• Oversee IT budget planning and cost management
• Ensure delivery of responsive and effective technical support across the organization

Benefits

• RFCU offers a comprehensive benefits package, including Cigna medical benefits, dental benefits, vision benefits, a 401(k) plan with company match and profit-sharing potential, flexible health and dependent care plans, and life, AD&D, and LTD insurance.
• We also provide a generous and flexible tuition reimbursement program, along with a PTO package designed to help employees recharge and enjoy time with family and friends.
• In alignment with our commitment to pay transparency, we're pleased to share that the base salary range for this position is $91,000 - $112,000 per year, excluding fringe benefits or potential incentives.
• If you're hired at Rockland Federal Credit Union, your final base pay will be determined based on factors such as skills, education, and experience.
• We also take pay equity seriously and consider the internal equity of our current team members as part of any final offer.
• Please note that the range provided reflects the full base pay for this role.
• We also offer a comprehensive compensation and benefits package designed to support your overall well-being and success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees