IT Manager

Standard Bots • Glen Cove, NY

11d • $140,000 - $170,000 • Onsite

About The Position

Standard Bots builds robotic solutions for real-world automation. Our Glen Cove site houses manufacturing, lab, and field engineering teams; our IT Manager will be a hands-on partner to those teams, keeping networks, devices, and services secure and audit-ready so the rest of the company can move fast.
We’re hiring an IT Manager to run day-to-day IT operations at our Glen Cove site. This is a hands-on role that blends office and lab networking, cybersecurity, and employee support (Tier 1–2), with frequent collaboration with Manufacturing Operations, Facilities, and Applications/Field teams. The role has important compliance responsibilities: you will help operate and evidence controls that support SOC 2 and government-style attestations and audits. Experience supporting business systems such as a customized ERP is helpful but not required.

Requirements

• 3+ years in IT support / systems administration (preferably in environments combining office, lab, or manufacturing support).
• Direct experience supporting SOC 2 audits or government-style attestations — implementing controls, producing auditor-ready evidence, coordinating with auditors, and closing remediation items.
• Strong troubleshooting across endpoints, identity, and SaaS apps.
• Networking fundamentals: TCP/IP, DNS, DHCP, VLANs, VPN, Wi-Fi.
• Practical cybersecurity experience: MFA/SSO, patching, endpoint security, access controls, logging/monitoring.
• Clear communicator with a customer-service mindset and solid documentation habits.
• Comfortable working on-site full time in Glen Cove.

Nice To Haves

• Experience with MDM (Jamf, Intune, Kandji) and EDR tooling.
• Hands-on experience with enterprise firewalls and networking gear (Ubiquiti, Meraki, Palo Alto, Fortinet).
• Familiarity with SOC 2 Trust Services Criteria in depth and with government security frameworks (NIST, FedRAMP, or similar).
• Scripting/automation (PowerShell, Bash, Python) to automate IT tasks and evidence collection.
• Experience supporting a customized ERP (user support, roles/access, integrations, vendor coordination).
• Experience supporting manufacturing, lab, or field service environments.

Responsibilities

• Operate and maintain Glen Cove office and lab network infrastructure (switches, firewalls, VLANs, Wi-Fi, VPN).
• Support secure network segmentation for office, lab, and manufacturing systems (including robotic test networks).
• Monitor network health and respond to connectivity/performance incidents; keep accurate topology/configuration documentation.
• Coordinate installs/upgrades and outages with ISPs, vendors, and Facilities; maintain configuration backups and change records.
• Operate and enforce security controls with the explicit goal of supporting SOC 2 and government-style attestations: maintain controls, evidence, and processes required for audits.
• Administer identity & access controls and evidence of least-privilege practices: SSO/MFA configuration, provisioning/deprovisioning workflows, and periodic access reviews.
• Maintain endpoint security posture (MDM enrollment, patch management, disk encryption, EDR/AV, secure baselines) and produce evidence demonstrating control operation.
• Implement and document security policies, procedures, and runbooks aligned to SOC 2 Trust Services Criteria (and relevant government frameworks).
• Support audit readiness and coordinate with internal compliance owners and external auditors: collect evidence, respond to auditor requests, run pre-audit checks, and close remediation items.
• Participate in incident response and ensure post-incident evidence and remediation steps are documented for attestation purposes.
• Maintain logging, monitoring, and vulnerability scanning programs that provide audit-ready outputs.
• Provide Tier 1–2 support for macOS/Windows endpoints, printers, conferencing, and AV for on-site labs and offices.
• Run hardware lifecycle functions: procurement, imaging, deployment, inventory, and RMAs.
• Maintain IT documentation, runbooks, and user self-service guides; onboard/offboard employees in a way that supports audit evidence collection.
• Administer core SaaS platforms (Google Workspace / Microsoft 365, Slack, Zoom, password manager) and support integrations used by Glen Cove teams.
• Support on-site manufacturing and lab systems (work with Manufacturing Ops on device connectivity, field tooling, and test benches).
• Provide frontline support and user access management for our customized ERP (Nice to have): user troubleshooting, role/access updates, and vendor coordination for escalations or upgrades.
• Work with Applications / Field teams to troubleshoot field device connectivity and to enable smooth handoffs between on-site and remote teams.
• Partner closely with Head of Manufacturing Operations, Facilities Manager, and Apps/Field teams to prioritize work and reduce operational risk for Glen Cove.
• Create/maintain SOPs and compliance artifacts; contribute to on-call rotation as needed.
• Drive continuous improvement of technical and process controls to reduce audit findings and support faster attestations.

Benefits

• All Full-Time Employees are eligible for Employee Stock Options.
• We also offer a package of benefits including paid time off, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed