IT Manager - Anchorage, AK

NANA Worley•Anchorage, AK

1d•Onsite

About The Position

The IT Manager leads and directs the Information Technology department toward its primary business and technological objectives. This role ensures secure, reliable, and effective IT services that support operational, project, and corporate needs. The position combines strategic leadership and planning with hands-on technical responsibilities, including the installation, configuration, maintenance, and troubleshooting of computer networks and associated systems. The IT Manager collaborates closely with internal leadership, corporate IT and security teams, vendors, and parent and sister companies to ensure alignment with enterprise standards, legal and regulatory compliance, and long-term business goals—while fostering a high-performing, ethical, and service‑oriented IT team. This is a full time, non-rotational position located at NANA Worley headquarters in Anchorage, AK This position is eligible for the NANA Worley employee referral program, available only to current NANA Worley employees

Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent combination of education and experience)
Minimum 7–10 years of progressive IT experience, including 3+ years in an IT leadership or supervisory role
Strong Knowledge of: Windows-based environments and enterprise desktop support
Strong Knowledge of: Networking, firewalls, and infrastructure operations
Strong Knowledge of: IT service management best practices
Demonstrated experience leading incident response and root cause analysis efforts
Excellent communication, leadership and organizational skills
Ability to read, analyze, and interpret technical documentation, policies, journals, and procedures
Ability to write routine reports and correspondence clearly and professionally
Ability to present information effectively to management, staff, clients, and external stakeholders
Ability to calculate percentages, proportions, and basic algebraic concepts
Ability to analyze data, apply logic, and solve complex technical and operational problems
Apply logical, scientific, and common-sense reasoning to complex and abstract problems
Interpret instructions in written, oral, diagrammatic, or schedule form
Proficient with Microsoft Word, Excel, Outlook, Internet, and database software
Working knowledge of computer hardware components, drivers, and multiple network protocols
Detailed knowledge of Windows-based environments and related enterprise systems
Analytical & Problem Solving Competency
Technical Expertise & Continuous Learning Competency
Strategic Thinking Competency
Interpersonal Effectiveness & Teamwork Competency
Oral and Written Communication Competency
Ethics, Safety, and Security Awareness Competency

Nice To Haves

Experience supporting engineering, project-based, or industrial organizations
Familiarity with cybersecurity frameworks and corporate security operations

Responsibilities

Manage and direct the IT department toward its primary business and technological objectives, ensuring alignment with Company goals, long-term profitability, and asset protection
Develop, maintain, and annually review the Company’s Information Management Plan, including succession planning
Collaborate and partner with senior leadership and management staff to support operational and strategic initiatives
Ensure compliance with all Company policies, procedures, practices, and ethical business standards
Emulate and reinforce NANA Worley’s Core Values and Mission in all interactions and communications
Hold ultimate responsibility for clear, accurate, and timely communication of IT policies, procedures, practices, and change management initiatives
Assemble, install, configure, upgrade, and maintain network hardware, software components, and associated services
Setup and maintenance of basic network operations, including servers, firewalls, network printing, directory services, permissions, security, and file services
Establish network users, user environments, directories, and security for newly installed or modified systems
Perform network troubleshooting to isolate and diagnose common network, hardware, and systems issues
Install, test, upgrade, and configure necessary IT hardware and software
Provide technical network and systems support to users and respond to access or connectivity issues
Maintain accurate documentation of systems, configurations, and operational procedures
Ensure compliance with IT-related legal, regulatory, licensing, and software requirements
Support cybersecurity initiatives and enforce security controls in alignment with corporate and regulatory standards
Partner with Worley security operations teams on monitoring, incident response, and remediation activities
Ensure protection of Company systems, data, and assets
Lead, mentor, advise, guide, and develop IT staff to ensure department performance meets Company objectives
Provide approval or input on: Employment actions (hiring, termination, transfers, compensation, promotions, awards, disciplinary actions), Performance monitoring and development of staff, Manpower and resource allocation
Create and manage an effective succession plan for key roles within the IT department including own.
Foster a collaborative, accountable, and professional team culture focused on continuous improvement
Review, negotiate, and execute IT-related contracts, leases, and project proposals
Provide approval or input on financial commitments, contractual obligations, and resource expenditures
Evaluate scope, timing, staffing, funding, and procedures required for IT initiatives and projects
Provide approval or input on new or revised IT policies and procedures affecting Company staff
Drive continuous improvement of IT processes, service delivery, and system effectiveness
Ensure systems integration across business and client environments to maximize productivity and operational efficiency