IT Manager (3179)

MEVION MEDICAL SYSTEMS INC•Littleton, MA

39d•$130,000 - $150,000•Onsite

About The Position

The IT Manager is responsible for the day-to-day operation, reliability, and security of the organization’s IT environment. This role combines traditional IT management responsibilities such as helpdesk, infrastructure, and operations with hands-on leadership of cybersecurity practices. The IT Manager ensures systems are available, secure, compliant, and aligned with business needs.

Requirements

Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, or equivalent experience.
5+ years of progressive experience in IT operations, including infrastructure and end-user support.
Demonstrated experience in cybersecurity operations, preferably in a leadership or senior role.
Hands-on knowledge of EDR, XDR, DLP, and SIEM or log analysis tools.
Strong understanding of networking, Windows environments, Active Directory, and cloud services.
Experience managing vendors and balancing operational and security priorities.
Must be able to sit for long periods of time.
Required use of standard office equipment including laptop, phone, copier, etc.
Typical office environment.

Nice To Haves

Relevant certifications preferred (e.g., A+, Security+, ITIL, CCSP).

Responsibilities

Manage IT Helpdesk operations, including ticketing, prioritization, SLAs, and user support.
Oversee IT infrastructure, including servers, endpoints, networks, cloud services, and core business applications.
Ensure high availability, performance, and reliability of systems through proactive monitoring and maintenance.
Lead patching, configuration management, asset management, and lifecycle planning.
Develop and maintain IT policies, procedures, and operational documentation.
Manage vendors, MSPs, and service providers as needed.
Oversee internal network vulnerability scanning, risk tracking, and remediation coordination.
Manage Data Loss Prevention (DLP) and insider threat monitoring, including policy tuning and investigations.
Review and respond to security alerts, incidents, and suspicious activity.
Coordinate incident response, root cause analysis, and post-incident reporting.
Ensure alignment with security best practices, regulatory requirements, and internal standards.
Serve as the primary escalation point for IT and security issues.
Partner with leadership to align IT and cybersecurity initiatives with business objectives.
Identify opportunities to improve operational efficiency, security posture, and user experience.
Support audits, risk assessments, and tabletop exercises.