IT Manager, Vendors and Contracts

Patrick Industries•Elkhart, IN

15d

About The Position

Patrick Industries, a publicly traded company headquartered in Elkhart, Indiana, invites you to join a team of dedicated Team Members who are passionate about delivering high-quality products and exceptional customer service. As a leading solutions provider serving a diverse range of markets across the United States, our commitment to innovation, quality, and sustainability has positioned us as a high growth, diversified and empowered Team of more than 10,000! Your adventure awaits! The IT Manager, Vendor and Contracts is responsible for the day-to-day execution of Patrick IT's vendor management and contracting activities within the Vendor Management Office (VMO). This role owns the operational discipline behind sourcing, contract lifecycle management, vendor performance tracking, and rationalization execution, ensuring Patrick IT gets consistent value, terms, and service levels from its third-party ecosystem.

Requirements

Bachelor's degree in IT, Business, or related field
7+ years of relevant IT or procurement experience
3+ years of experience managing vendor relationships and contract lifecycle processes
Experience with contract management systems and vendor performance tracking tools

Nice To Haves

Experience in decentralized, multi-site, or acquisition-driven environments preferred
Manufacturing or industrial sector experience is a plus

Responsibilities

Own the end-to-end contract lifecycle for Patrick IT vendors, including drafting, negotiation support, execution, renewal, and expiration tracking
Maintain a centralized contract repository with accurate terms, renewal dates, pricing, and obligations
Standardize contract templates, terms, and clauses in partnership with Legal to reduce cycle time and risk
Track and manage contract renewal timelines to avoid unplanned auto-renewals or lapses in coverage
Ensure contract terms are accurately reflected in downstream systems used for asset and financial tracking
Establish and maintain the strategic vendor portfolio, identifying the critical relationships that warrant executive-level attention and dedicated management
Establish and operate the cadence and practice for managing strategic vendor relationships, including regular business reviews, relationship health checks, and joint planning sessions
Manage day-to-day relationships with assigned vendors, serving as the primary operational point of contact
Administer vendor performance scorecards, SLAs, and business review cadences established by the VMO
Monitor vendor performance against contractual obligations and escalate issues or underperformance
Coordinate corrective action plans with underperforming vendors and track remediation progress
Support vendor onboarding and offboarding activities in line with VMO policies and standards
Support sourcing events, RFPs, and competitive bids for new and renewing vendor relationships
Analyze vendor proposals and pricing to support negotiation strategy and decision-making
Drive reduction in contract cycle times through process standardization and proactive renewal planning
Identify opportunities to consolidate purchases and negotiate improved volume pricing
Execute vendor rationalization initiatives identified by the VMO, including consolidation, renegotiation, and vendor exits
Maintain the vendor inventory and segmentation model, keeping strategic, tactical, and transactional classifications current
Track and report savings and efficiency gains delivered through rationalization and renegotiation activities
Identify redundant or overlapping vendor relationships across business units and recommend consolidation opportunities
Support vendor risk assessments, including financial health, cybersecurity, and business continuity reviews
Ensure vendor contracts and engagements comply with Patrick IT policies and procurement standards
Maintain documentation to support audit and compliance requests related to vendor contracts
Validate vendor invoices against contract terms and actual usage in partnership with Finance and Asset Management
Track vendor spend against budget and flag variances or anomalies
Support the total cost of ownership (TCO) model by ensuring contract cost data is accurate and current
Support IT due diligence for mergers and acquisitions by assessing acquired entities' vendor contracts and terms
Lead harmonization of acquired vendor contracts into Patrick IT's contract repository and VMO processes
Support consolidation of duplicate or overlapping vendor relationships resulting from acquisitions
Lead and develop a team of vendor and contract analysts or coordinators
Build a culture of accountability, accuracy, and continuous improvement within the vendor and contracts function
Provide day-to-day guidance, prioritization, and coaching to team members