IT Manager & Salesforce System Administrator

JumpstartMDBurlingame, CA
52dRemote

About The Position

We’re looking for an experienced IT Manager with Salesforce System Administration expertise to lead our technology operations and support our growing team. In this role, you’ll oversee IT infrastructure, manage a small team, and partner with internal stakeholders to keep our systems running smoothly. You’ll also serve as the primary Salesforce Administrator, supporting system optimization, integrations, and data integrity across the organization.

Requirements

  • 5+ years of IT experience, with at least 2 years in a leadership role.
  • 2+ years of hands-on Salesforce Administration experience (Salesforce Certified Administrator preferred).
  • Strong knowledge of networks, servers, and operating systems (Windows, Linux, Mac).
  • Hands-on experience with cloud technologies (AWS, Azure, GCP) and Office 365.
  • Experience managing integrations between Salesforce and third-party tools.
  • Excellent communication skills and ability to support both technical and non-technical users.
  • Strong problem-solving skills and ability to manage multiple priorities.

Responsibilities

  • Manage IT operations including networks, servers, devices, and security.
  • Lead and support IT staff, including offshore/remote team members.
  • Oversee employee onboarding/offboarding, device provisioning, and software access.
  • Serve as the primary Salesforce Administrator — manage user access, page layouts, validation rules, flows, and reports/dashboards.
  • Partner with cross-functional teams to design, build, and optimize Salesforce workflows and integrations with other business systems (e.g., HubSpot, Elation Health, Office 365).
  • Maintain data integrity and enforce governance across all platforms.
  • Troubleshoot and resolve technical issues for employees across the company.
  • Partner with DevOps to support container-based development environments.
  • Maintain IT and Salesforce policies, processes, and documentation.
  • Support company facilities, including office moves and closures.

Benefits

  • Competitive Compensation: Enjoy competitive pay reflecting your skills and contributions
  • Comprehensive Benefits: Access medical, dental, and vision benefits with eligibility at 25+ hours a week.
  • Financial Security: Participate in a 401(k) plan with a company match, promoting long-term financial well-being.
  • Time Off: Benefit from accrued paid time off to maintain a healthy work-life balance.
  • Wellness Support: Receive 4 annual paid wellness days to prioritize your health. Access free JSMD services (Weight Loss and Bio-identical Hormone Therapy). Enjoy discounted JSMD Products (e.g., Vitamin Therapy, supplements, etc.).
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