IT Manager - Sales Technology (Dynamics 365)

Cintas • Mason, OH

10d

About The Position

The IT Manager – Sales Technology (Dynamics 365) leads the design, delivery, and ongoing support of Microsoft Dynamics 365 solutions. This role is responsible for ensuring a stable, secure, and scalable platform while driving technical excellence, team performance, and alignment with business priorities.

Requirements

• High School Diploma or GED required; Bachelor’s degree preferred
• 10+ years of experience in Information Technology
• 5+ years of experience in application development
• 2+ years of experience managing teams, including coaching, performance management, and hiring
• Experience operating in large, complex enterprise environments
• Demonstrated experience with enterprise system integrations and platform governance
• Ability to communicate technical concepts and solutions to business and leadership stakeholders

Responsibilities

• Lead and manage technical teams supporting Microsoft Dynamics 365, including development, administration, and support
• Oversee platform performance, stability, security, and compliance across Dynamics 365 and related integrations
• Direct solution design, configuration, customization, and system integrations
• Manage release planning, deployments, and ongoing support to meet service level expectations
• Establish and enforce governance standards, including data access, configuration, and compliance requirements
• Partner with business stakeholders to translate requirements into scalable technical solutions
• Manage vendor and partner relationships, ensuring quality delivery and cost effectiveness
• Drive continuous improvement, platform optimization, and adoption of new capabilities

Benefits

• Comprehensive and competitive medical, dental and vision benefits, with premiums below the national average
• Flexibility with four different medical plan options; one plan is offered at zero cost
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED