IT Manager - Portfolio Management Office (PMO)

Enterprise Holdings•Clayton, MO

1d•Hybrid

About The Position

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers. Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths. As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential. This position is eligible for a hybrid work schedule, which includes the ability to work from home, while also requiring to be in person as needed at our Lakeside and/or Clayton Corporate HQ campus locations in St. Louis, Missouri. Technology powers nearly every facet of how we do business. That’s why understanding, evaluating and prioritizing key technology efforts in flight is critical to advancing any tech and business strategy. The Global Portfolio Management Office is evolving, and we are looking for strong leadership to drive the transformation into trusted partners that bring visibility and alignment across our portfolios that drive outcomes aligned to our strategic priorities. The Portfolio Management Office (PMO) has an exciting opportunity for an IT Manager. In this role, you will be responsible for managing and leading various levels of project managers across the organization, with key responsibilities being career planning/support, training, interviewing, hiring, rewarding, disciplining, and conducting performance and salary reviews. You will be instrumental in helping to establish the foundational processes we seek to leverage in driving greater consistency in our project and program management practice. Qualities that will be pertinent to the success of the individual in this role are: Inspirational Leadership – Support the evolution and maturity of the PMO practices to bring our vision to life, recognizing when adjustments need to be made along the journey. Ensure roles and responsibilities, standards, and processes are in alignment with the PMO’s organizational expectations and encourage employee growth and leadership development. Foster a culture of collaboration, execution, ownership with an outcome driven mindset. Relationship Management & Partnering – Partner closely with sponsors, stakeholders and the PMO team to align, collaborate and continuously improve. Build and maintain ongoing trusted relationships through proactive communication and feedback. Navigate the IT organizational structure to gain insight and a better understanding of area needs and challenges. Process Improvement – Evolve processes that foster visibility and strategic alignment; incorporate governance and reporting to ensure our portfolio execution drives value realization. Change Management & Resilience - Promote an environment that advocates for and supports change. Lead in the presence of ambiguity and support teams in understanding the context and drivers behind changes, such as new processes, standardization, priorities and new roles and responsibilities. Communication, Persuading & Influencing – As the front facing department to the organization, the ability to influence through clear communication is essential. Sharing information, listening to feedback, validating and negotiating expectations, partnering and providing context will be a key responsibility. Planning & Organizing – Understand the fundamentals of project and program management and knows how to line up the right people and resources to get things done.

Requirements

Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
Must reside in St. Louis, Missouri, or immediate surrounding area
Must be committed to incorporating security into all decisions and daily job responsibilities
6+ years of combined relevant experience required (program / project management, governance and decision-making, business case development, talent development, budget and resource management and portfolio management) in an IT environment
2+ years of experience in people leadership, to include career planning/support, training, interviewing, hiring, rewarding, disciplining, and conducting performance and salary reviews
Strong understanding of formal project management methodologies, as well as using MS Project, Excel and PowerPoint for project tracking
Experience as a change agent and leading teams through organizational change
Proven success in collaborating and partnering across the organization, establishing and maintaining solid working relationships with peers, vendors, senior management, portfolio managers, and other department leaders
Excellent analytical, organizational, interpersonal and communication skills
Proven ability to grow and develop direct reports
Ability to lead by example and set high standards for performance; follows through on performance requirements
Ability to effectively manage and help resolve problems and conflicts as they arise
Strong business acumen, demonstrating intellectual curiosity and ability to come up to speed on business/technology area or function supported
Ability to support the team and organization achieve objectives; delegates assignments to project managers and individual contributors; reviews results to determine success of operation
Must have a professional attitude, a strong desire and ability to take ownership, the ability to provide high quality customer service, and a willingness to expend additional effort when necessary or required
Proven success in working and communicating effectively within cross-functional teams

Nice To Haves

Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
5+ years of people leadership experience
Experience developing and delivering presentations, training sessions and demos
Experience onboarding and managing contracted resources
Agile experience or experience working with Application Development teams

Responsibilities

managing and leading various levels of project managers across the organization, with key responsibilities being career planning/support, training, interviewing, hiring, rewarding, disciplining, and conducting performance and salary reviews.
instrumental in helping to establish the foundational processes we seek to leverage in driving greater consistency in our project and program management practice.
Support the evolution and maturity of the PMO practices to bring our vision to life, recognizing when adjustments need to be made along the journey.
Ensure roles and responsibilities, standards, and processes are in alignment with the PMO’s organizational expectations and encourage employee growth and leadership development.
Foster a culture of collaboration, execution, ownership with an outcome driven mindset.
Partner closely with sponsors, stakeholders and the PMO team to align, collaborate and continuously improve.
Build and maintain ongoing trusted relationships through proactive communication and feedback.
Navigate the IT organizational structure to gain insight and a better understanding of area needs and challenges.
Evolve processes that foster visibility and strategic alignment; incorporate governance and reporting to ensure our portfolio execution drives value realization.
Promote an environment that advocates for and supports change.
Lead in the presence of ambiguity and support teams in understanding the context and drivers behind changes, such as new processes, standardization, priorities and new roles and responsibilities.
Sharing information, listening to feedback, validating and negotiating expectations, partnering and providing context will be a key responsibility.
Understand the fundamentals of project and program management and knows how to line up the right people and resources to get things done.