IT Manager Logistics and Warehouse Ops TMS

Ulta Beauty, Inc. • Bolingbrook, IL

4d

About The Position

The Manager Logistics and Warehouse Operations TMS is responsible for both project and steady support of Ulta’s Transportation Management System. Initial responsibilities will include the deployment and integration of TMS at Ulta. This will include participating in requirements, design, build out and test. As the initial deployment ends the role will transition to enhancements and 24x7 steady state support of all Ulta’s Distribution & Transportation applications. This role will manage several cross functional relationships with third party vendors, IT, and Supply Chain to ensure an optimal support and enhancement process.

Requirements

• Bachelor’s degree from an accredited college with a focus in Information Technology or Supply Chain Management.
• Complex understanding of Supply Chain Strategies, Design, Systems and Processes.
• 5 plus years in a technical leadership role.
• 5 plus years’ experience with TMS or other relevant supply chain applications (i.e. WMS) preferred)
• Ability to write SQL statements ranging from medium to high complexity.
• Must be a self-starter and be able to successfully execute initiatives with minimal guidance and accomplish the stated goals.
• Ability to manage, drive and accept accountability across an integrated team in a production support environment across multiple geographies.
• Significant experience with large scale supply chain application deployments
• Good verbal and written skills to communicate with associates and all levels of management.
• Ability to work long hours and weekends as dictated by business needs.

Responsibilities

• Owns application support for all Ulta’s transportation applications including TMS, rate shopping, and freight payment management.
• Lead functional and technical analysts and ensure ongoing improvements for TMS and rate shopping tool installs.
• Build and maintains the incident creation, definition, escalation, and remediation process.
• Drives incident communication and update process with IT and Supply Chain leadership
• Manages onshore and offshore teams responsible for application support.
• Lead outage calls until operations are restored.
• Manage the relationship with the supply chain technology providers to ensure application enhancements, customization, and new releases meet Ulta’s needs.
• Responsible for scaling strategy to support Ulta’s supply chain’s peak season along with capturing/implementing lessons learned.
• Drives monthly patching and validation process for transportation applications.
• Builds consistent support mechanisms and escalation paths.
• Owns root cause analysis for all transportation incidents including development of preventative measures to minimize future impact.
• Develops and integrate monitoring solutions to sustain and improve application performance.
• Coordinates break-fix & enhancements to improve transportation application performance and uptime.
• Responsible for SOX compliant code installation.
• Builds and develop talent that drives a winning culture.
• Network with Transportation , IT leadership, and Supply Chain leadership to ensure optimal support is in place.
• Continually evolve the team through introduction and deployment of industry leading practices

Benefits

• paid time off
• health
• dental
• vision
• life
• disability benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior