IT Manager – IAM & Security

Maurices • Duluth, MN

2d • Hybrid

About The Position

The IT Manager – IAM & Security is responsible for leading the organization’s identity and access management strategy and operations while actively contributing to the broader security program. This role ensures effective governance of user access, strong authentication and authorization practices, and the continuous maturity of identity services across the enterprise. In parallel, the role operates as a hands-on security practitioner, supporting security monitoring, incident response, and control improvements. This position reports to the Director of Security Risk and Compliance and works closely in partnership on security priorities and initiatives, while collaborating with IT, business stakeholders, and external providers to deliver secure, scalable, and compliant solutions that protect organizational assets and enable business operations.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Information Security, or equivalent experience.
• 5+ years in identity and access management, with 3+ years in a management or technical lead role.
• Hands-on experience owning and administering an enterprise IGA platform (Saviynt, SailPoint, or equivalent).
• Demonstrated experience with Active Directory, Entra ID / Azure AD, and SSO protocols (SAML 2.0, OIDC, OAuth 2.0).
• Hands-on experience in security monitoring, threat detection, and incident response, with a focus on identity-related risks such as compromised accounts, privilege misuse, and unauthorized access.
• Experience working with enterprise security tools and platforms, including configuration, tuning, and ongoing optimization of detection and prevention capabilities across identity, endpoint, network, or cloud security domains.
• Experience with ServiceNow or equivalent ITSM for access request and incident management.
• Strong communication skills; ability to translate technical IAM and security concepts for non-technical stakeholders and leadership.
• Demonstrated ability to lead cross-functional projects and manage vendor relationships independently.

Nice To Haves

• Experience in retail or multi-site enterprise environments.
• Relevant certifications: SC-300 (Microsoft Identity & Access Administrator), CISSP, CISM, or equivalent.
• Familiarity with Workday HR data integration.
• Experience with Saviynt-IGA.
• Experience with Azure cloud services.
• Knowledge of regulatory frameworks relevant to retail: PCI-DSS, SOX access controls, or similar.

Responsibilities

• Lead the overall strategy, governance, and continuous improvement of the organization’s identity and access management capabilities.
• Oversee user lifecycle management processes, ensuring timely and accurate provisioning, access changes, and deprovisioning aligned with business roles and organizational needs.
• Manage directory services and identity platforms to ensure reliable authentication, authorization, and identity data integrity across enterprise applications and environments.
• Drive adoption and expansion of single sign-on (SSO) and federated identity services to improve user experience and strengthen access security.
• Establish and enforce role-based access controls (RBAC) and least-privilege principles across systems, including oversight of privileged access management practices.
• Implement and govern periodic access reviews, certifications, and audit processes to ensure compliance and reduce excessive or inappropriate access.
• Define, document, and maintain IAM processes, policies, and standards, ensuring consistency, scalability, and audit readiness.
• Collaborate with business, HR, and IT stakeholders to align identity services with workforce changes, application onboarding, and digital transformation initiatives.
• Develop and track IAM performance metrics, service levels, and operational health indicators to drive transparency and continuous improvement.
• Support identity integration initiatives across cloud and on-premises platforms, ensuring secure and seamless access experiences.
• Serve as an active, contributing member of the Security team – not an advisory role.
• Participate in security reviews, policy discussions, incident response, and remediation.
• Own and manage assigned security tools or platforms, including ongoing tuning, alert triage, and continuous improvement of detection capabilities.
• Investigate and respond to security events and incidents, particularly those involving identity, access misuse, or unauthorized activities.
• Support data protection initiatives by enforcing and refining policies related to data access, usage, and exfiltration prevention.
• Participate in security assessments for new technologies, applications, and third-party vendors to ensure alignment with security standards and risk tolerance.
• Support audit and compliance activities, including evidence collection, control validation, and remediation of findings (e.g., PCI, SOX, or similar frameworks).
• Collaborate with managed security partners and internal teams to enhance detection, response, and overall security posture.
• Lead, develop, and mentor team members and/or partner resources supporting identity and security functions, fostering a culture of accountability, continuous learning, and operational excellence.
• Provide direction and oversight for IAM and security initiatives, ensuring alignment with organizational priorities and business objectives.
• Collaborate cross-functionally with stakeholders across HR, application teams, infrastructure, and security to promote adoption of standards and consistent practices.
• Contribute to strategic planning, roadmap development, and prioritization of identity and security capabilities, ensuring scalability and long-term sustainability.
• Represent identity and security interests in architecture discussions, project planning efforts, and enterprise initiatives to ensure appropriate controls and design considerations are embedded early.

Benefits

• Choice of three medical plans, including a PPO plan or High-Deductible plans.
• Health Savings Account, with employer contribution.
• Dental, and Vision coverage.
• Flexible Spending Accounts (Healthcare and Dependent Care).
• Accident, Critical Illness, and Hospital Indemnity coverage.
• Voluntary Life, Spouse, and Child Life Insurance.
• Long-Term Disability coverage.
• Basic Life Insurance and Short-Term Disability coverage (at no cost to associates).
• Wellbeing platform with Personify Health.
• Employee Assistance Program available for associates and their families.
• 401(k), which offers an immediately vested Safe Harbor matching contribution (after 6 months of employment).
• Tuition Assistance program (available after 1 year of employment).
• PTO benefits, including vacation (with accrual or flexible options based on role).
• Annual sick time awards.
• Holiday pay.
• Two weeks of New Parent Leave for birth, adoption, or foster placement.
• Continuous opportunities for learning.
• Connection building through Associate Resource Groups.
• Free access to a state-of-the-art onsite Fitness Facility (for Duluth based associates).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager