IT Liaison & Purchasing Coordinator

Advanced Behavioral Health, Inc. • Frederick, MD

4d • $21 - $25 • Onsite

About The Position

Advanced Behavioral Health, Inc. is looking for an IT Liaison & Purchasing Coordinator to join our team in our Frederick, MD corporate office. The IT Liaison & Purchasing Coordinator is responsible for organizing and coordinating a variety of office needs including technology and equipment support, inventory management, and purchasing, ensuring that all aspects run smoothly. ABH is a family centered mental health program that offers a wraparound approach to treatment. We specialize in Psychiatry, Off-Site Counseling Services, On-Site therapy, and Therapeutic Mentoring. If you share our mission and vision, we invite you to join a team that wants to make a difference within the community.

Requirements

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong customer services, data entry, administrative skills.
• Possess effective people skills and can communicate effectively with patients, staff, human resources and clinical directors.
• Ability to operate and troubleshoot issues with standard office equipment and software, including but not limited to, computers, telephone systems, copiers, etc.
• Able to work flexible hours.
• Can work independently and with a team.
• Ability to travel up to 20% of the time.

Responsibilities

• Serve as the first point of contact for all day-to-day technology and equipment/machine support needs within all offices.
• Coordinate with external IT providers to escalate and resolve technical issues.
• Assist with onboarding and offboarding employees, including equipment setup, account coordination, and technology provisioning.
• Install and configure computer hardware, software, printers, and other office equipment, as needed.
• Technology liaison in coordinating all IT software vendors, IT maintenance and project related activity.
• ABH cell phone setup, support, and asset maintenance.
• RingCentral point of contact for employee setup, troubleshooting, and support.
• Maintain accurate records of company technology assets, assigned equipment, and user access, including employee directories and distribution lists.
• Assist with software, hardware, and technology deployments and upgrades.
• Help develop and maintain basic IT procedures, documentation, and user guides.
• Promote appropriate use of company technology and support basic cybersecurity and technology best practices.
• ABH Info Email monitoring and distributions.
• Travel to sites and/or vendor location, as needed.
• Purchase office supplies for all ABH office locations, placing and tracking orders to ensure timely delivery.
• Obtain quotes, compare options, and make purchasing recommendations based on cost, quality, and business needs, keeping within site budgets.
• Maintain purchasing records, receipts, invoices, and related documentation.
• Coordinate with vendors regarding orders, warranties, repairs, returns, and service issues.
• Collaborate with Site Directors and department leads to handle and resolve inventory needs within a timely manner.
• Maintain inventory and asset lists, auditing periodically to ensure appropriate levels of stock on hand.
• Coordinating office celebrations and meetings including food orders, decorations, notifications to staff, etc.
• Responsible for ordering/printing company business cards.

Benefits

• Medical, Dental, Vision Coverage Options
• 401(k) Retirement Plan with up to 4% Employer Match
• Dependent Care Flexible Spending Accounts (FSAs)
• Voluntary Term Life Insurance
• Employer Paid Basic Life Insurance, Short-Term Disability, Long-Term Disability, Identity Theft Coverage
• Voluntary Insurance Policies: Accident, Cancer, Critical Illness, Hospital Confinement
• Employee Assistance Program (EAP)
• Paid Holidays
• 3 Weeks per Year of PTO Accruals plus Floating Holidays, Paid Birthday, Wellness Day

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed