IT Lending Solutions Applications Manager

TRUSTONE FINANCIAL CREDIT UNION • Burnsville, MN

2d • $89,500 - $112,000 • Onsite

About The Position

The IT Lending Solutions Applications Manager provides strategic business analysis services to our business partners. Responsible for day-to-day operations and direct supervision of Lending applications. The focus of this position is to work closely with all business units to gain in-depth understanding of business strategies, processes, services, roadmaps, and the context in which the business operates. This role will be key to tracking project capabilities, and measuring Key Performance Indicators (KPIs) to understand how the business is doing at reaching their goals and addressing any business challenges. The IT Lending Solutions Applications Manager is responsible for reviewing assigned business processes from end-to-end to identify and address operational, financial, and technological risks. Identify opportunities to improve efficiency. Partner effectively with all levels of the organization, manage projects and drive results, provide metrics and reports, and proactively identify and resolve problems. This role is also responsible for recommending and instituting business analysis best practices, tools, and methodology towards standardization of BA deliverables and procedures, and collaborating with Development and Testers to uphold and improve Agile processes.

Requirements

• Bachelor’s degree in Computer Science, Management Information Systems, or equivalent work experience.
• 5+ years job related experience.
• 2+ years mortgage industry experience with strong knowledge of general loan origination software and processes.
• Previous supervisory experience or proven leadership skills.
• Working knowledge of Mortgage, Consumer and Compliance, rules and regulations.
• Strong, efficient project management skills.
• Familiarity with RPA machine learning and artificial intelligence.
• Experience with Lean Software Development Principles – Scrum, Kanban, DEVOPS, etc.
• Ability to communicate complex information in a clear, concise, and professional manner to a wide variety of audiences.
• Proven ability to effectively analyze and define problems as well as design and implement appropriate solutions.
• Strong and effective troubleshooting and critical thinking skills.
• Compliance with the Bank Secrecy Act and all its provisions.
• Ability to pass a pre-employment drug test and various background checks.
• Regular and reliable attendance at the workplace.

Nice To Haves

• ITIL Certification
• Experience with Encompass and Meridian Link banking applications and FICS Mortgage Servicing

Responsibilities

• Provides strategic business analysis services to business partners.
• Responsible for day-to-day operations and direct supervision of Lending applications.
• Works closely with business units to understand business strategies, processes, services, roadmaps, and context.
• Tracks project capabilities and measures Key Performance Indicators (KPIs).
• Reviews assigned business processes to identify and address operational, financial, and technological risks.
• Identifies opportunities to improve efficiency.
• Partners effectively with all levels of the organization.
• Manages projects and drives results.
• Provides metrics and reports.
• Proactively identifies and resolves problems.
• Recommends and institutes business analysis best practices, tools, and methodology.
• Collaborates with Development and Testers to uphold and improve Agile processes.

Benefits

• Competitive pay and incentive programs
• Health insurance with the ability to choose which plan option is best for you – a Traditional Health Plan or Health Savings Plan.
• Affordable dental and vision insurance coverage.
• 22 days of paid time off annually for full-time employees with an equivalent accrual for part-time employees.
• 10+ paid holidays each year.
• Up to 16 hours of paid time annually to volunteer for organizations you are passionate about.
• 401(k) with 50% employer match on the first 6% you contribute.
• Additional 3% safe harbor employer contribution after one year of service (immediately 100% vested).
• Eligibility for profit sharing opportunities in the form of a contribution to your 401(k) account.
• Employer-paid Short Term and Long Term Disability benefits.
• Employer-provided life insurance up to 2.5x your base salary with the option to purchase additional coverage for yourself, spouse and eligible dependents.
• Reimbursement for higher education expenses of up to $5,250 per calendar year (including tuition, books and activity fees).
• Career development opportunities – including our STEP job shadow program, TruStone Academy certification courses, Mentorship Program and more.
• Special employee discounts when you join TruStone Financial as a credit union member.
• Employee activities, events, discounts, and many other great benefits and perks!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level