IT Leader, Head of ConceptOne Agency Management Platform

Jencap•Summit, NJ

2h•Hybrid

About The Position

Jencap is seeking an accomplished, driven, and astute IT leader to serve as Jencap’s Head of ConceptOne Agency Management Platform. This is a pivotal, career-defining opportunity for an individual who combines deep insurance broking domain knowledge with proven program delivery, change management, and technical leadership capability. This role can be a hybrid arrangement in any Jencap office in the US or Remote. Jencap is one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.

Requirements

10+ years of experience with Concept One
15+ years of insurance experience
Understanding or experience with Database design and Object-oriented concepts
Analytical and critical thinking
Great written and oral communication
Experience with process mapping, group facilitation, data gathering and analysis, and phases of project life cycle (requirements gathering, design, development, deployment, training, and measuring effectiveness.)
Bachelor's Degree or equivalent experience required.

Nice To Haves

Large Systems Implementation – project implementation experience, acting as an architect or technical lead on insurance or financial systems
Demonstrate an understanding of enterprise reference data – like customer, account, security etc
Demonstrable experience in Straight-Through Processing (STP) – ideally in the Insurance sector.
Demonstrable understanding of end-to-end insurance broking processes, including policy lifecycle, client management, renewals, endorsements, and compliance requirements.
Data Modeling – experience with logical data modeling and detailed modeling of inter-application data flows to element level
Reference Data – experience with the use of centralized reference data sources

Responsibilities

Provide regular, clear program updates to the Senior Business and IT Leadership Team and Board as required.
Manage third-party suppliers, vendors and the project implementation team(s), ensuring contractual obligations are met and delivery milestones achieved.
Develop and maintain detailed project plans, RAID logs, and governance documentation throughout the program lifecycle.
Map current-state insurance broking processes against ConceptOne capabilities, identifying gaps, dependencies and opportunities for improvement.
Lead end-to-end ConceptOne platform migration activities, including legacy system decommissioning, data mapping, parallel-run management, and cutover planning.
Work closely with technology & business teams to implement ConceptOne projects.
Provide Analysis & documentation expertise and guidance to projects working with Jencap business leaders.
Develop, analyze, document and review business, functional and non-functional requirements.
Develop customer-focused documentation for software solutions (e.g. Wireframes, Use Cases, business rules, etc.).
Configure C1 platform to setup new workflows, business reference data, User Defined Tables, User Defined Fields/Forms etc.
Coordinating implementation and communication efforts with vendors and multiple business groups.
Perform and coordinate the estimation of work.
Participate in system design and configuration activities.
Provide mentorship to team members.