IT Lead

Bespoke LabsMountain View, CA
Hybrid

About The Position

We’re hiring our first internal IT lead to design, build, and own the company’s entire IT ecosystem from scratch. This is a high-impact, zero-to-one role responsible for corporate infrastructure, endpoint management, identity and access, security baseline, and employee IT experience. You will operate as both architect and operator—setting strategy while also executing hands-on.

Requirements

  • 5+ years in IT/IT Ops; experience building from 0→1 in a startup
  • Hands-on with IAM (Google Workspace) and MDM
  • Strong security fundamentals (EDR, patching, access control, audits)
  • Strategic builder with a track record of planning ahead and quickly scaling IT teams
  • Pragmatic operator: balances speed, cost, and security
  • Clear communicator across technical and non-technical teams

Nice To Haves

  • SOC 2 experience
  • scripting/automation (Python/Bash)
  • support for engineering orgs

Responsibilities

  • Own IAM end-to-end (SSO, RBAC, lifecycle provisioning, least-privilege)
  • Stand up and run MDM for all endpoints (provisioning, hardening, patching, inventory)
  • Establish security baseline (EDR, disk encryption, vuln mgmt, audits)
  • Own SaaS stack (selection, provisioning, integrations, cost, renewals)
  • Evolve secure networking (VPN/zero-trust, WiFi, remote access)
  • Run IT support and onboarding/offboarding with strong self-service
  • Drive compliance readiness (e.g., SOC 2), policies, and evidence
  • Set the IT strategy and roadmap; plan and scale the IT team quickly

Benefits

  • Health coverage
  • flexible work arrangements
  • the opportunity to help define a new product category in AI infrastructure
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