IT Inventory Specialist

Community Behavioral Health.Philadelphia, PA
10d

About The Position

As CBH IT Inventory Specialist, you will be responsible for maintaining an accurate inventory of all hardware, software assets for the CBH IT department. Core Expectations: Community Behavioral Health (CBH) will hold each employee accountable for the following expectations which align with our mission, vision, and corporate code of conduct. Perform key responsibilities as detailed in this job description in a dependable, responsible, and positive manner, consistent with all state and federal guidelines. Serve as a role model by exemplifying professional behavior, language, skills, and attire in order to promptly and accurately serve the needs of stakeholders, members and their families. Assure adherence to CBH policies and procedures so that all work is of the highest quality and delivered in the most culturally competent and cost effective manner. Promote and manage diversity and acceptance within CBH and with all members and stakeholders by honoring and respecting their individuality, dignity and rights. Offer suggestions and develop solutions to help promote effective and efficient work processes and innovative programs. Actively participate in required meetings and complete all mandatory trainings. Maintain high levels of advocacy and member confidentiality to ensure the success of CBH and our mission. Assist in assuring both internal and external program integrity by being alert to and reporting suspected instances of provider and employee fraud, waste or abuse.

Requirements

  • Bachelor’s degree preferred, or a combination of technical school education, training, certifications and experience
  • Minimum 3 years of relevant experience
  • Ability to multi-task and balance tasks with varying priorities
  • Strong verbal/written communication and data presentation skills
  • Excellent analytical, trouble-shooting and problem-solving skills
  • Ability to read, analyze, write and interpret technical procedures and general business documents
  • Ability to exchange information effectively with other staff at varying levels of responsibility and varying levels of technical competency
  • Ability to work independently or with a team
  • Ability to prioritize tasks appropriately, meet deadlines, and complete projects in a timely manner

Nice To Haves

  • Experience in an insurance or healthcare environment preferred

Responsibilities

  • Maintain inventory system, including software and scanners
  • Assist in development of procedures to keep inventory records accurate
  • Determine and maintain accurate counts of all technology equipment, including but not limited to laptops, desktops, printers, hotspots and software licenses
  • Compile inventory reports, and resolve discrepancies in records
  • Scan and tag new equipment upon receipt
  • Assists in the physical deployment of new equipment
  • Assists in the physical transfer and move of equipment to coincide with personnel moves
  • Accept and re-inventory equipment when returned to IT Department
  • Assists in keeping storage areas organized
  • Shadow Support Technicians to gain additional background and knowledge on CBH Support operations and basic support tasks
  • Other duties as assigned.
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