IT Intern - Clifton Park, NY

Center for Internet SecurityLakewood, OH
$20 - $25Onsite

About The Position

The IT Intern is part of our IT department, which resides on the Support Services team and reports to the IT Support Manager. As our IT Intern, you will help end users be successful, secure, and productive using the technology assets provided to them by CIS. This internship is temporary, working up to 29 hours per week. There is an expectation of a 12-month commitment to this role, and the Intern must be available for the full duration of the internship. This role requires on-site work from our Clifton Park office.

Requirements

  • Enrollment or study in Information Technology, or past experience support IT teams
  • Be familiar with common PC and Mac hardware and software packages
  • Excellent interpersonal skills and professional demeanor
  • Must be authorized to work in the United States

Responsibilities

  • Provide outstanding customer service to all end users
  • Ensure security best practices are central to decision making
  • Troubleshoot hardware, software, and technology issues
  • Maintain log and/or list of required repairs and maintenance
  • Categorize and track IT inventory stock
  • Load and configure all required software including office applications, e-mail, anti-virus, and internet programs
  • Perform other duties as required including lifting objects of up to 50 lbs.
  • Other tasks and responsibilities as assigned

Benefits

  • Health (PPO, EPO, HSA), Dental & Vision Insurance eligibility starting from the first day of hire
  • $500 wellness card for Health Coverage Participants
  • 401(k) with 4% Company Match, vested from the first day of hire
  • Flexible Spending Account (FSA) & Dependent Care Account (DCA)
  • Life Insurance
  • Bonding Leave
  • Paid Volunteering Program
  • Bonus eligibility
  • Paid Time Off (PTO) inclusive of vacation, personal and sick time
  • Paid Holidays
  • Wellness Program
  • Employee Engagement Activities
  • Professional Development Opportunities
  • Tuition Reimbursement
  • Student Loan PayDown Program
  • Employee Referral program
  • Employee Assistance Program
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