IT Intern

Michigan Milk Producers Assoc • Novi, MI

10d

About The Position

The IT Support Intern will assist in provisioning, deploying, configuring, and supporting client devices and related hardware/software across the organization. This role provides firsthand experience with laptops, PCs, mobile devices, printers, and basic networking while contributing to day-to-day IT operations. The intern will gain exposure to enterprise environments, security practices, and emerging technologies as part of a collaborative IT team.

Requirements

• Currently pursuing or recently completed a degree or certification in Information Technology, Computer Science, or a related field
• Relevant coursework, certifications (e.g., CompTIA A+, Network+), or firsthand lab experience preferred.
• Prior internship, part-time IT, or help desk experience is a plus, but not required.
• Strong interest in IT support and technology
• Eagerness to learn and grow in a professional environment.
• Positive attitude and willingness to take initiative.
• Strong communication and teamwork skills
• Ability to adapt in a fast-paced, changing environment.
• Respect for diverse perspectives and collaborative work styles

Responsibilities

• Provide basic technical support to end users via remote tools, phone, and onsite assistance under team guidance.
• Assist in monitoring and updating trouble tickets and IT service requests.
• Support maintenance of client hardware and software, including Windows 11, Office 365, printers, and mobile devices.
• Help track and manage inventory of IT hardware and software assets.
• Assist with device setup, imaging, and deployment for employees.
• Participate in system maintenance tasks such as updates, patches, and basic security configurations.
• Help troubleshoot basic network connectivity issues (wired and wireless)

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 11-50 employees