IT INTERN - ASSET MANAGEMENT

REGENCY IHS ADMINISTRATIVE SERVICES LLC•Victoria, TX

11d•Onsite

About The Position

The IT Asset Intern’s role is to ensure proper asset activities occur to support IT requirements within the company so that Leadership can make informed decisions. This includes executing IT Procurement transactions and performing the support and administration duties associated with IT Asset Life Cycle Management. Responsibilities The primary objective of the IT Asset team is to administer the lifecycle (acquisition through disposal) of IT assets in the most cost efficient and effective manner possible and to execute the purchase of IT products and services required to support the company. Acquisition & Deployment Assist in hardware and software releases and roll-outs and communication to the end users. Receive equipment as it arrives and add to stock levels Maintaining Inventory Stock Levels and Cycle Counts Operational Management Under the direction of the ITAM Manager, conducts the day to day activities associated with the asset management team Provisioning Cell Phones, iPads and Mi-Fi devices Image and provision equipment as needed Picking stock to fulfill requests Create shipping labels for equipment to be shipped out of or back to the Corporate office. Completing assigned tickets as needed to complete End User’s positive experience with IT Confirming receipt of equipment to Users Assist with Installations Changing Associated Asset States in ServiceDesk Other requests as determined by manager

Requirements

Zero (0) years IT experience.
Possess strong communication and analytical skills.
Follow direction as given by manager or team lead
Analytical Capability.
Basic Time Management skills.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills.
Strong documentation skills.
Fluent English Language skills.
Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.

Responsibilities

Assist in hardware and software releases and roll-outs and communication to the end users.
Receive equipment as it arrives and add to stock levels
Maintaining Inventory Stock Levels and Cycle Counts
Under the direction of the ITAM Manager, conducts the day to day activities associated with the asset management team
Provisioning Cell Phones, iPads and Mi-Fi devices
Image and provision equipment as needed
Picking stock to fulfill requests
Create shipping labels for equipment to be shipped out of or back to the Corporate office.
Completing assigned tickets as needed to complete End User’s positive experience with IT
Confirming receipt of equipment to Users
Assist with Installations
Changing Associated Asset States in ServiceDesk
Other requests as determined by manager