IT Infrastructure Specialist

Ferrero•Parsippany, NJ

3d•$105,117 - $140,155

About The Position

We have a current opening for an IT Infrastructure Specialist and are actively reviewing applications. You are going to join the Enterprise systems center of expertise of Ferrero and participate in activities that include designing and managing IT servers and storage infrastructure, coordinating support services implementations, and ensuring the proper level of reliability and security.

Requirements

University degree or equivalent professional qualification in Information Technology
Minimum of three years of experience in a similar role
Proven track record in implementing and managing server and storage infrastructures, including (but not limited to) Microsoft Windows Server, Linux operating systems, VMware ESX, Veeam, AWS, and Microsoft Azure IaaS
Ability to quickly understand complex requirements, translate them into structured solutions, and rapidly adapt to new technologies
Strong communication skills with the ability to work effectively in both national and international teams
Willingness to travel for project needs, with a strong client- and service-oriented mindset, as well as flexibility

Nice To Haves

Proficiency in PowerShell scripting for automating server, storage, and cloud-based processes
Strong troubleshooting capabilities across Microsoft/Windows servers, services, and SQL databases
Solid understanding of storage zoning and provisioning
Working knowledge of Bash scripting
Experience configuring and troubleshooting Linux Secure FTP (SFTP) environments
Ability to manage and troubleshoot Linux operating systems
Experience troubleshooting Citrix issues escalated from 2nd-level support

Responsibilities

Operate within a highly motivated, international team environment
Contribute to and support IT projects at a global scale
Administer cloud solutions, primarily based on Microsoft Azure IaaS and PaaS platforms
Produce and deliver clear, professional technical reports
Serve as the technical point of contact for advanced troubleshooting and design activities across servers, storage, and data center technologies
Act as the primary technical lead for project-related infrastructure activities, including: Infrastructure demand management: gathering, analyzing, and documenting requirements; Defining and designing infrastructure solutions aligned with Group standards; Managing and executing technical project tasks in accordance with Group guidelines; Performing risk identification and mitigation, including the implementation of preventive measures; Implementing and managing business continuity and disaster recovery solutions (BCDR/BCSR)
Collaborate with Group IT and the North America Delivery Center to manage end-to-end IT projects, ensuring the delivery of efficient, business-aligned solutions
Provide 3rd-level support, assisting AMS teams with the review, escalation, and resolution of incidents and service requests.