IT Infrastructure Engineer

Amperesand • San Francisco, CA

23h • Onsite

About The Position

Amperesand is reinventing how the world powers its most critical systems. We are facing a once-in-a-generation opportunity for infrastructure disruption. Electricity demand is skyrocketing, driven by AI factories, electric vehicles, and modern industrial growth. Energy supply is shifting to incorporate a more diverse mix of resources – including solar, gas, and batteries – at a massive scale. And yet the power infrastructure behind our latest mega-projects hasn’t meaningfully changed in nearly 100 years. Supply chains for today’s infrastructure equipment can’t match the pace and sophistication of critical energy projects. Amperesand is building hardware and software that rewrites this broken power infrastructure playbook to support a new era of energy abundance. Our products and solutions go far beyond the capabilities of traditional electrical equipment. We make power systems that are faster to deploy, dramatically smaller and more efficient, and capable of supporting modern, dynamic energy needs for tomorrow’s most demanding energy consumers. Scalable in-house advanced manufacturing capability is our foundation for meeting timeline and quality expectation to serve infrastructure customers around the world. Amperesand is led by breakthrough energy hardware development veterans and funded by top tier investors who share our vision of building a category-defining energy technology company. With hubs in San Francisco, Reno, and Singapore, our global team is laser focused on building foundational technology to solve the most pressing problems in power infrastructure at scale. Join us in building the power foundation of the future!

Requirements

• 3+ years of experience in IT infrastructure, network engineering, or network administration roles
• Hands-on experience with Cisco Meraki, MX, MS, and MR product lines, this is a hard requirement
• Solid understanding of networking fundamentals, including TCP/IP, BGP, OSPF, VLANs, STP, NAT, and subnetting
• Experience managing site-to-site VPNs and remote access/Client VPN solutions
• Familiarity with firewall policy management and network security principles
• Proven experience providing end-user IT support in a corporate environment
• Strong troubleshooting and diagnostic skills across both network and general IT domains
• Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical users
• Ability to work independently, manage priorities, and coordinate across time zones

Nice To Haves

• Cisco certifications such as CCNA, CCNP, or Meraki SD-WAN Specialist
• Experience supporting multi-site, internationally distributed network environments
• Familiarity with Microsoft 365, Microsoft Azure, and cloud networking concepts
• Experience with network automation or scripting, including Python, Ansible, or similar tools
• Background in IT operations or systems administration in addition to networking
• Experience with OT/IoT network segmentation, manufacturing or industrial environments preferred

Responsibilities

• Design, deploy, and maintain LAN/WAN infrastructure across San Francisco, Reno, and Singapore office locations
• Administer and optimize Cisco Meraki environments, including MX security appliances, MS switches, and MR access points
• Manage site-to-site VPN tunnels and Client VPN configurations, ensuring reliable and secure connectivity across all sites
• Configure and maintain VLANs, routing, firewall policies, and content filtering rules
• Monitor network performance and availability using Meraki Dashboard and other network monitoring tools, proactively identifying and resolving issues
• Plan and execute network infrastructure changes, upgrades, and expansions with minimal disruption to operations
• Manage DNS, DHCP, and IP address management (IPAM) across all sites
• Develop and maintain network documentation, including topology diagrams, IP schemas, and configuration runbooks
• Participate in on-call rotation for critical network incidents affecting global sites
• Provide hands-on IT support to San Francisco office staff for hardware, software, and connectivity issues
• Triage, prioritize, and resolve helpdesk tickets in a timely manner, escalating complex issues where appropriate
• Support onboarding and offboarding of employees, including workstation setup, account provisioning, and equipment management
• Manage and maintain office AV/conferencing systems, printers, and peripheral devices
• Collaborate with the broader IT team on endpoint management, identity and access, and IT operations initiatives
• Implement and enforce network security best practices, including segmentation, access control, and threat detection
• Assist with vulnerability assessments and remediation efforts as they relate to network infrastructure
• Ensure network configurations align with company security policies and compliance requirements

Benefits

• Competitive Salary + Incentive Stock Options
• Medical, vision, and dental benefits for employees and their dependents, effective from the start of hire
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• 401k retirement savings plan through Empower
• Employees receive paid time off (PTO), paid sick days, and paid company holidays
• Commuter Benefits
• 100% paid maternal leave (12 weeks) and paternal leave (6 weeks)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed