IT Infrastructure & AI Enablement Intern (Summer 2027)

Elkay Manufacturing • Milwaukee, WI

4d

About The Position

The IT Infrastructure & AI Enablement Intern will support Zurn Elkay's technology organization through hands-on experience with Client Services, Digital Workplace technologies, and AI-driven business solutions. This role provides exposure to enterprise IT operations, Microsoft 365, AI tools, and end-user support while working alongside technical and business teams.

Requirements

• Currently pursuing a degree in Information Technology, Computer Science, Information Systems, Data Science, or a related field.
• Experience with Microsoft Office applications (Word, Excel, PowerPoint).
• Familiarity with Microsoft Copilot, ChatGPT, or other AI platforms.
• Strong communication, analytical, and problem-solving skills.
• Ability to learn quickly and work effectively in a team environment.

Nice To Haves

• Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Customer Focus – Building strong customer relationships and delivering customer-centric solutions.
• Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Optimizes Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Self-Development – Actively seeking new ways to grow and be challenged using both formal and informal development channels.

Responsibilities

• Provide technical support for hardware, software, and Microsoft 365 applications.
• Assist users with troubleshooting and issue resolution.
• Support SharePoint, Teams, OneDrive, and Copilot initiatives.
• Create user documentation, knowledge articles, and training materials.
• Research and evaluate new workplace technologies and productivity tools.
• Support adoption of Microsoft Copilot, AI Agents, and other AI technologies.
• Develop and test AI use cases, prompts, and workflow automation solutions.
• Assist with AI training, communications, and user enablement activities.
• Research emerging AI trends and recommend opportunities for business value.
• Assist with system administration, cloud technologies, and technology deployments.
• Monitor system performance and support operational improvements.
• Participate in initiatives that improve efficiency, scalability, and security.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed