IT Helpdesk Intern

RAM Aerospace • St. George, UT

11d • Onsite

About The Position

As an IT Helpdesk Intern at RAM Aerospace, you will gain hands-on experience supporting the technology that keeps our engineering and manufacturing teams running. Working under the supervision of the IT team, you will assist with day-to-day helpdesk requests, workstation setup, hardware deployment, and inventory management. This part-time role is a great fit for a student looking to build real-world IT support experience in a fast-paced, technical environment.

Requirements

• Must be able to pass a comprehensive criminal background check and drug screening.
• Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum (due to ITAR requirements).
• Currently pursuing a degree in Information Technology, Computer Science, or a related field.
• Basic understanding of computer hardware, software, and troubleshooting fundamentals.
• Strong communication skills and a customer service mindset.
• Ability to commit to a consistent part-time schedule.
• Eager to learn, detail-oriented, and comfortable working under supervision in a fast-paced environment.

Responsibilities

• Assist with basic helpdesk tickets, workstation setup, and hardware deployment under the guidance of the IT team, helping resolve routine requests efficiently and accurately.
• Support IT inventory tracking and maintain accurate documentation of equipment, tickets, and support activities.
• Assist with other entry-level IT support tasks as assigned, gaining exposure to the broader responsibilities of the IT department.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: Associate degree