IT Helpdesk Campus Support - Student Worker
Liberty University•Lynchburg, VA
11d•Onsite
About The Position
The Campus Support Student Worker’s role is to provide excellent customer service for customers visiting the IT Helpdesk offices and creating tickets for customers needing assistance. This support is in-person. Additional information may be found here
Requirements
- Candidates for this position should have some familiarity with customer service roles.
Responsibilities
- Greet customers.
- Create and modify tickets in our ticket management system.
- Triage customers appropriately.
- Assist with projects.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
