IT Help Desk Professional

The Aero ALL-GAS Company • Hartford, CT

69d • Onsite

About The Position

As an “In House” IT operative working with office personnel, delivery drivers, and service technicians with technical questions/problems, it will be your responsibility to manage a variety of the company’s technology to maintain uninterrupted workflow throughout the organization. The ALL-GAS and Equipment Company is a leading supplier serving residential, commercial, and industrial customers across Connecticut. Family owned and operated for 85 years; we are committed to delivering exceptional service and maintaining high safety standards. We are looking for a dedicated IT Help Desk Professional to join our team.

Requirements

• High school diploma or equivalent.
• Must be proficient in Microsoft Office, Windows, Apple products, and MAC.
• Excellent analytical, organizational, verbal, and oral communication skills combined with patience.
• Ability to efficiently learn and utilize new software applications.
• Basic use of tools and knowledge of IT hardware.

Responsibilities

• Network installation and management
• Printer troubleshooting and maintenance
• MDM installation
• Crowdstrike EDR management
• Business phone management and onboarding
• Internet management
• Microsoft Administration and Microsoft 365 Suite
• Apple Business Manager
• Proprietary sites/applications
• General IT support
• Communication with IT vendors

Benefits

• Competitive wage based on experience with performance-based increases.
• Medical, dental, and vision insurance.
• Paid time off and holidays.
• Company tools provided.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED