IT Foundation Data Lead

Eaton Corporation•Raleigh, NC

2d•$146,000 - $215,000•Hybrid

About The Position

Eaton’s Corporate Sector is seeking an IT Foundation Data Lead, based at an Eaton facility in the United States. The position is eligible for a hybrid work setup, with three days in the office and two days remote. Candidates must be within 50 miles of an Eaton facility in the United States, except active-duty military service member candidates, who are exempt from this geographic limitation. Relocation benefits are not offered. This people-leader role establishes and leads the enterprise IT data strategy, governance framework, and operating model for operational IT data across CMDB, CSDM, Discovery, Service Mapping, Observability, and AIOps. The leader ensures the organization has a trusted, service-aware, AI-ready operational IT data foundation that enables predictive operations, improved service reliability, faster decision-making, and increased business visibility across infrastructure. The role drives data ownership, governance standards, reconciliation, quality improvements, and adoption of operational data practices. It partners across IT product and application teams and corporate functions to support business applications, discovery, servers, cloud, observability, and service-centric operations. The position coordinates a federated IT foundation data governance practice spanning more than 300 applications across value chains, platforms, and products. The expected annual salary range is $146,000–$215,000. The position is also eligible for a variable incentive program. Salary is based on candidate skills, experience, qualifications, market conditions, and business considerations. Eaton will not provide employment immigration sponsorship or support for this position.

Requirements

Bachelor’s degree from an accredited institution.
At least 10 years of IT experience, including experience with multiple technology platforms.
At least 5 years of experience in enterprise IT data, CMDB/CSDM, Service Management, or an operational data function.
Excellent written and verbal English proficiency.
Ability to lead technically without formal authority and earn influence through collaboration and transparency across leadership.
Ability to communicate trade-offs clearly to non-technical stakeholders and executives.
Ability to coach engineers with patience and directness.

Nice To Haves

Bachelor’s degree in Information Technology, Computer Science, or Engineering from an accredited institution.
Experience leading people through direct and functional reporting relationships.
Technical knowledge.
Experience with ServiceNow CMDB, CSDM, Discovery, Service Mapping, and ITOM capabilities or observability data.
Strong understanding of ITIL, Configuration Management, Service Mapping, and Service Governance.
Experience enabling service-centric observability through integration of CMDB, Service Mapping, Event Management, and monitoring platforms.
Experience building trusted operational data foundations that support AIOps, predictive analytics, incident prevention, and service reliability initiatives.
Additional language capabilities.

Responsibilities

Define and execute the enterprise IT data governance strategy and roadmap.
Establish a unified operational data vision across CMDB, CSDM, ITOM, and observability platforms.
Align governance initiatives with enterprise digital transformation and operational excellence objectives.
Develop executive scorecards demonstrating business value, service reliability improvements, and governance maturity.
Establish governance policies, standards, controls, and accountability frameworks.
Lead enterprise IT Data Governance Councils and Service Reliability Reviews.
Define and maintain data ownership and stewardship models.
Ensure compliance with enterprise governance and audit requirements.
Own governance of the Configuration Management Database (CMDB) and Common Service Data Model (CSDM).
Drive configuration item lifecycle governance, reconciliation across platforms, certification, and ownership accountability.
Establish enterprise standards for service hierarchy and service relationships.
Improve the integrity and quality of business application and service data.
Oversee Discovery data quality and reconciliation practices.
Ensure service maps accurately represent business services and technology dependencies.
Establish standards for dependency mapping and service-model accuracy.
Improve service visibility and impact analysis capabilities across IT.
Establish governance standards for monitoring, telemetry, and observability data.
Partner with platform teams to improve service health visibility and correlation accuracy.
Enable predictive operations through trusted service and infrastructure relationships.
Support AIOps initiatives through strong operational data foundations.
Facilitate and coordinate a federated IT foundation data governance practice for more than 300 applications across value chains, platforms, and products.
Drive alignment between IT Foundation, Enterprise Architecture, Service Management, Observability, and Digital Operations teams.
Build consensus across diverse stakeholder groups to establish enterprise-wide IT foundational data governance and standards.
Foster accountability and stewardship within a federated operating model.
Coach engineers and develop the team while building the product.