About The Position

Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers. The primary focus is computer troubleshooting, networking support, printer configuration, and general on-site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience. This is an on-call, 1099 independent contractor role with flexible scheduling and no guaranteed hours. Technicians set their availability and driving radius and accept jobs based on availability, proximity, and skills. IT and POS work pays $35 per hour for on-site time. Outdoor TV mounting starts at $65 per mounted device, with the amount varying if a helper is required. Geeks On Site provides nationwide computer repair and technology support services for homes and businesses, both remotely and on-site. Services include computer repair, IT support, smart home installation, and a broad range of in-home and business technology services. A dispatch and tech support team is available to assist remotely. Applicants complete an intro call, electronic onboarding paperwork and tax forms, and a mandatory background check before activation; they then enter their availability in the tech portal and may receive jobs based on proximity and skills.

Requirements

  • Two or more years of experience in IT support or field service.
  • Strong networking and diagnostic skills.
  • Reliable transportation and a valid driver’s license.
  • Ability to work independently and provide professional customer service.
  • Ability to lift up to 50 lbs.
  • Own required tools, including a laptop, drill, screwdrivers, cable tester, and RJ45 tools.
  • Complete a mandatory background check before activation.

Responsibilities

  • Troubleshoot and repair Windows and macOS issues.
  • Resolve WiFi, router, and wired network problems.
  • Install and configure printers and scanners.
  • Replace or upgrade hardware components.
  • Reinstall operating systems using bootable tools.
  • Document work and communicate clearly with customers.
  • Install and support POS systems and run Cat5e or Cat6 cabling.
  • Perform outdoor TV mounting and basic AV setup.
  • Set availability and accept jobs that match their route and availability.

Benefits

  • Flexible scheduling; accept only jobs that match your route and availability.
  • National brand recognition and continuous job offers.
  • Dispatch and tech support team available to assist remotely.
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