IT Field Support Specialist - (Imaging) 2

ItezzColumbia, MD
3d$80,000 - $90,000

About The Position

Hardware Technician Level 2 Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with customer appropriate polygraph).

Requirements

  • TS/SCI with Agency Appropriate Polygraph
  • Minimum education and experience level: High school/GED and four (4) years of experience
  • DoD 8570 Certification.
  • Required Technical Skills: Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.
  • Well-versed in installing windows, software, applications, antivirus and patches
  • Demonstrated ability to read and understand technical manuals and schematics
  • Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
  • Able to manage time and priorities effectively
  • Able to work efficiently with minimal supervision
  • Proficient in working with end-users remotely
  • Demonstrated expertise in Microsoft Windows 7 and 10
  • Familiar with Active Directory security and policies
  • Excellent analytical and problem solving skills
  • Must be able to drive company vehicle.
  • Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management.

Nice To Haves

  • Preferred Security +

Responsibilities

  • Utilizes MDT servers to deploy latest computer image to new and recycled computers.
  • Fulfills equipment requests for newly imaged workstations according to daily work priorities.
  • Configures computers, communications devices and peripheral equipment.
  • Trains site personnel in proper use of imaging tools.
  • Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
  • Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
  • Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
  • Ensures image benches are operational. If operational status is lost alert proper management team.

Benefits

  • Itezz Inc. believes in generously supporting employees as they prepare for retirement. The company automatically contributes an additional 10% of each employee's gross compensation to the company SEP IRA plan, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.
  • Full-time employees have the option to participate in a variety of voluntary benefit plans including: A Choice of CareFirst BlueChoice Medical Plans, some with Health Savings Account (HSA) CareFirst Preferred Dental CareFirst BlueVision

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

1-10 employees

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