IT Field Engineer
TekWissen•Southfield, MI
•Onsite
About The Position
As a Client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area. Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards. You may also perform whole unit swaps, repair or replace PC peripherals. Must have reliable transportation as this role services the metro and surrounding areas. Close service tickets in real time in the Client Call Management system using Company provide phone.
Requirements
- 1+ Years of hands-on experience with laptop and desktop break-fix
- General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
- Ability to resolve basic / non-complex problems as directed
- Must have reliable transportation
- Must have his/her OWN RELIABLE CAR and CAR INSURANCE
Nice To Haves
- Computer-building background experience preferred
- Client and/or governmental clearance may be required
- Police or criminal background verification clearance may be required
Responsibilities
- Repair Laptops and Desktops in the metro area.
- Perform repair activities such as replacing hard drives, motherboards and keyboards.
- Perform whole unit swaps.
- Repair or replace PC peripherals.
- Close service tickets in real time in the Client Call Management system using Company provided phone.
Benefits
- Mileage will be reimbursed.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
