IT/ERP Specialist

Pivotal Solutions, Inc.•Shawnee, OK

About The Position

Plan, coordinates and directs our computer systems (information systems) and related activities, helps determine the organization’s information technology goal’s/objectives, helps develop, implements, and manages the organizations information plan; and identifies and recommends the appropriate technologies needed to meet the goals of. Additionally, manage the ERP software that integrates financials, supply chain, operations, reporting, manufacturing, and human resource activities. Mission: To support DOD and emerging markets with engineering, manufacturing and MRO solutions. Vision: Technologies and solutions yet to be imagined. Core Values: Integrity, Teamwork and Excellence.

Requirements

Bachelor’s degree in a technical discipline, such as computer science, information technology or computer engineering or equivalent experience.
Three to Five years’ in information technology or computer engineering
Three to Five years’ in manufacturing environment preferred
Working knowledge of relevant operating systems, software and programming
Excellent problem-solving and critical thinking skills
Strong attention to detail
Good organization, time management and prioritization
Efficient troubleshooting abilities
Effective communication skills, including speaking, writing and active listening
Great customer service and interpersonal skills
Data analysis
Database management experience
Must be able to communicate in the English Language.

Nice To Haves

Deltek Costpoint knowledge preferred
CMMC knowledge a plus

Responsibilities

Review diagnostics and assess the functionality and efficiency of systems
Implement security measures
Monitor security certificates and company compliance of requirements
Offer technical support to company staff and troubleshoot computer problems
Anticipate and report the cost of replacing or updating computer items
Troubleshoot and resolve hardware, connection, printer and software issues reported
Update network applications as required
Maintain daily backup and storage
Assist in the development of training coursework and materials
Maintain and expand knowledge base in area of expertise
Comply with continuing education requirements
Perform routine server monitoring and performance benchmarking
Complete special projects as requested
Ensure the safety and security of the organization’s IT network and electronic documents
Perform cost/benefit analyses of IT projects, prepare and present analyses (i.e., justify spending) to the organization’s top management.
Continue to learn about new technologies and look for ways to implement them within the organization
Negotiate with technology vendors, contractors to obtain the highest possible level of services for the organization
Implement and maintain CMMC requirements as determined by the U.S. federal government.
Maintain ERP system, search out ERP solutions and oversee implementations and training.
Other duties as assigned
Responsible for installing and maintaining computer hardware, software and networks.