IT Equipment & System Administration Support Specialist

Asr International•Nellis AFB, NV

7h•Onsite

About The Position

ASR is seeking experienced IT Equipment & System Administration Support Specialist for an exciting opportunity working to support the US Air Force at Nellis AFB, Nevada. The Information Technology Equipment & System Administration Support Specialist provides essential technical, cybersecurity, and system administration services for the 99th Civil Engineer Squadron at Nellis Air Force Base. You’ll support more than 650 users across both NIPR (unclassified) and SIPR (classified) networks, ensuring reliability, security, and full accountability of all IT systems and equipment. This role is ideal for IT professionals with strong troubleshooting skills, asset management experience, and a commitment to high‑quality customer service.

Requirements

CompTIA Security+ certification (IAT Level II, DoD 8140.03).
Active Secret clearance (or ability to obtain/maintain).
Minimum 3 years of IT experience in system administration, help desk, or technical support.
Ability to complete required cybersecurity, OPSEC, and base‑specific training.
Eligibility for a Common Access Card (CAC) and compliance with base access requirements.
Ability to communicate effectively with technical accuracy with a diverse range of individuals.

Nice To Haves

Associate degree in Computer Science or related field.
Experience with U.S. Air Force systems, networks, or IT policies.

Responsibilities

System & Network Administration Install, configure, troubleshoot, and maintain NIPR/SIPR desktops, laptops, tablets, and peripherals.
Maintain handheld devices (smartphones, tablets).
Ensure secure network connectivity (wired/wireless) for all users.
Apply required DoD/DAF security updates and ensure full cybersecurity compliance.
Support MICT assessments and information assurance requirements.
IT Asset Management (ITAM) Manage lifecycle of all IT assets: receipt, tracking, maintenance, updates, and disposition.
Label and document all accountable and pilferable equipment in accordance with Air Force policy.
Conduct annual inventories and maintain 100% accountability.
Coordinate decommissioning and DRMO/PBO turn‑in of outdated or unserviceable equipment.
Advise leadership on tech refresh timelines, upgrades, and annual procurement needs.
Help Desk & User Support Create, modify, and close user and email accounts; manage permissions and distribution groups.
Install and maintain approved Air Force software; verify annual software compliance.
Track and resolve support tickets using systems such as ESD, ServiceNow, or CIPS.
Operational Support Maintain TACLANE devices and manage SIPR enclave updates and notifications.
Configure, maintain, and troubleshoot VTC/Secure VTC equipment.
Administer the CES SharePoint site, manage permissions, and support quarterly reviews.
Attend required IT and unit support meetings as a technical subject matter expert.
Reporting & Compliance Prepare weekly activity reports, monthly progress reports, software license inventories, account reviews, and tech refresh recommendations.
Ensure deliverables meet Government standards for accuracy, quality, and timeliness.