IT Equipment & System Administration Support Specialist

Leader Communications Inc•Nellis Air Force Base, NV

12h•Onsite

About The Position

LCI is seeking an Information Technology Equipment & System Administration Support Specialist to provide oversight of information technology asset management (ITAM) accounts throughout various buildings. This position supports approximately 650+ users across NIPR and SIPR environments and requires strong experience in systems administration, IT asset accountability, help desk operations, and information assurance compliance. Individual must be able to attain and maintain a valid U.S. Government Secret security clearance.

Requirements

Minimum 3 years of practical experience in Information Technology (IT) or a related field
Experience supporting NIPR/SIPR environments
Experience with ServiceNow or similar ticketing system
Strong understanding of IT asset accountability and inventory processes
Active Secret Clearance
CompTIA Security+ (IAT Level II compliant per DoD 8140.03)
NIPR and/or SIPR environment: 3 years (Required)
IT Asset manager: 1 year (Required)
CompTIA Security+ (Required)
Security clearance: Secret (Required)
Proficient in troubleshooting techniques.
Able to perform CPR and safety observer duties if necessary.

Responsibilities

Install, configure, troubleshoot, and maintain NIPR and SIPR desktops, laptops, tablets, and mobile devices
Maintain handheld devices (tablets, smartphones)
Configure and maintain peripherals (printers, scanners, monitors, etc.)
Establish and maintain physical and wireless network connectivity
Apply security updates to maintain compliance with DAF and local policies
Submit and track tickets using ServiceNow, CIPS, or designated ticketing systems
Meet defined response timelines for High, Medium, and Low priority tickets
Serve as IT Asset Manager (ITAM)
Track equipment from receipt through lifecycle sustainment
Label accountable assets per Air Force requirements
Conduct annual and directed inventories
Maintain inventory documentation and appointment letters
Decommission and process excess/obsolete assets within required timelines
Ensure drive sanitation per DAF standards
Maintain TACLANE devices and SIPR enclaves
Support VTC/SVTC setup and troubleshooting
Administer CES SharePoint site and manage permissions
Manage user accounts, network access, and permissions
Install only approved software and conduct annual software verification
Serve as MICT assessor and provide required inputs
Maintain IA compliance and support annual inspections