IT System Specialist

Healthwarehouse.comFlorence, KY
10hOnsite

About The Position

The IT Systems specialist supports, monitors, and maintains the core technology systems that power both our internal operations and our customer-facing digital pharmacy platform. They work across a Windows domain infrastructure, Linux servers, databases, networking, backups, and cloud-based systems. This position is ideal for someone who enjoys solving technical problems, improving system reliability, and ensuring secure, high-availability operations in a regulated healthcare environment.

Requirements

  • Strong documentation and organizational abilities
  • Excellent written and verbal communication
  • Ability to explain technical topics to non-technical audiences
  • Experience supporting mission-critical systems in a professional environment
  • Strong problem-solving and troubleshooting mindset
  • Ability to work primarily onsite in Florence, KY

Responsibilities

  • Monitor and maintain critical internal and public-facing IT systems
  • Administer Windows domain environments including Active Directory and Group Policy
  • Support Linux-based server infrastructure - patching, upgrades, and troubleshooting
  • Assist with database administration, maintenance, and performance monitoring
  • Install, configure, service, and repair hardware and software systems.
  • Design and implement backup, recovery, and disaster preparedness procedures
  • Support network infrastructure including subnets, routing, VPNs, and connectivity
  • Participate in technical research and infrastructure improvement projects
  • Document systems, procedures, and operational standards to ensure continuity
  • Communicate technical concepts clearly to both technical and non-technical teams

Benefits

  • PTO
  • Paid Holidays
  • Medical, Dental, and Vision Insurance, including an HRA
  • 401(k) with a 3% match
  • Employee Discount on Prescription and OTC products for you and those in your household
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