IT Equipment Coordinator, Ops Tech Solutions (OTS)

Amazon•Greenwood, IN

3d•$20 - $21•Onsite

About The Position

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the customer experience. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun. Amazon, one of the top 100 companies in the United States, has an immediate opening for a IT Equipment Coordinator in our Fulfillment Center (FC). FCs throughout the U.S. handle millions of items from tens of thousands of vendors and ship them across the globe each day. The successful IT Equipment Coordinator will be responsible for providing assistance to the operations team by maintaining IT inventory, coordinating ordering, delivery, and audits of assets assigned to the IT department, and maintaining general standardized housekeeping of all IT areas. Amazon seeks individuals who are willing to work hard, have fun, and join us in making worldwide history.

Requirements

Experience with the Microsoft Office Suite including Word, Outlook, and Excel
Knowledge of IT system hardware and network concepts
Experience managing inventory in warehousing, retail or distribution setting
Experience with computer hardware troubleshooting and repair
Experience with Microsoft Office including Outlook, Word, and Excel
High school diploma, or equivalent
Work flexible schedule including weekends, nights, and holidays
Can bend and lift equipment up to 49 lbs throughout the shift
Stand/walk for 10-12 hours at a time
Authorization to work in the U.S. without sponsorship

Nice To Haves

Experience in procurement, inventory and asset management of IT equipment as well as IT lifecycle
Experience managing inventory in a retail or distribution setting
Experience in managing multiple, competing priorities simultaneously
Experience prioritizing and managing time effectively in dynamic environments
Experience with software or hardware troubleshooting and device connectivity
Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
Experience in oral and written communication
Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities

Responsibilities

Providing assistance to the operations team by maintaining IT inventory, coordinating ordering, delivery, and audits of assets assigned to the IT department, and maintaining general standardized housekeeping of all IT areas.
Allocation and maintenance of IT equipment throughout the Fulfillment Center.
Responsible for the RMA and repair process for all devices under warranty.
Support the Junior and Senior Technicians in daily projects and activities as directed.