IT Enterprise Systems Administrator
About The Position
As the digital heartbeat of our organization, the Information Technology (IT) Department fuels the seamless operation of Massport. Driven by our commitment to excellence, we harness the power of technology to solve real-world challenges and enable the organization to achieve its business goals with exceptional efficiency. Our team embraces development and diversity, constantly seeking new opportunities for innovation and growth, to help shape the future of our agency and set new standards for excellence. As an IT Enterprise Systems Administrator, you are a strategic and solutions-oriented infrastructure professional who thrives in complex technology environments, leveraging technical expertise, analytical thinking, and sound judgment to deliver secure, reliable, and scalable solutions. You proactively identify opportunities to strengthen systems, improve efficiency, and reduce risk while effectively collaborating with colleagues, vendors, and stakeholders, communicating complex concepts clearly, embracing continuous learning, and helping advance the organization's long-term technology objectives.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field; or an equivalent combination of education and experience.
- Minimum of six (6) years of progressively responsible systems administration experience, including at least four (4) years supporting Microsoft infrastructure environments such as Active Directory, Windows Server, Group Policy, Microsoft 365, and hybrid cloud services.
- Demonstrated experience administering enterprise Active Directory environments and supporting production systems within highly available, mission-critical operational environments.
- Strong knowledge of infrastructure security, system hardening, disaster recovery, and business continuity practices, with experience leveraging PowerShell automation, enterprise monitoring tools, and performance management solutions to maintain secure, reliable, and resilient technology environments.
Responsibilities
- Maintains and continuously enhances complex enterprise Microsoft infrastructure environments, ensuring the reliability, availability, performance, and integrity of critical systems that support daily business operations across on-premises and cloud platforms.
- Applies a strong security-first mindset to identity management, access controls, certificate services, compliance initiatives, vulnerability remediation, disaster recovery planning, and infrastructure hardening to safeguard organizational assets and reduce operational risk.
- Drives operational excellence through automation, standardization, system optimization, and process improvement initiatives, leveraging technical expertise and data-driven insights to improve scalability, efficiency, service reliability, and long-term infrastructure sustainability.
- Serves as a trusted technical partner and subject matter expert, collaborating across infrastructure, cybersecurity, networking, application, and business teams to solve complex challenges, support modernization efforts, evaluate emerging technologies, and advance strategic technology objectives.
Benefits
- Work/life balance
- A supportive and inclusive culture
- Opportunities for growth
- Providing safe, healthy, and secure work environment
- Supporting the people and businesses of New England
- Achieving results and having positive impact
- Being good neighbors in the communities we serve
- Protecting the environment
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What This Job Offers
Job Type
Full-time
Career Level
Senior
