IT Enterprise Release Management Lead

Florida Crystals / ASR Group•West Palm Beach, FL

7d•Onsite

About The Position

The IT Enterprise Release Management Lead position requires a strategic leader, who is responsible for the IT release management lifecycle, and whose mission is to protect the integrity of the production environments while enabling business-as-usual corrections, the application patches, support stacks/upgrades and various enhancements; ensures projects are deployed in a controlled manner with minimal risk to the business. Release management lifecycle includes planning, scheduling, coordinating and the management of releases for multiple applications across multiple lines of business in pursuit of aligning with the business strategy and growth opportunities. This position will also be responsible for developing strategies for release governance; establishing consistent release management processes, monitoring compliance with established SLA’s, ensuring QA, developing performance metrics and managing interdependencies and milestone adherence to ensure the integrity of each release.

Requirements

15 years of experience in IT organization
10 years of experience working with project management
10 years of experience with release and change management
Experience and proven track record with developing, implementing and governing processes
Proven interpersonal collaborative skills: two-way communication skills (oral and written), ability to build relationships, influence others, work with a diverse internal and external stakeholder base and the ability to communicate release management concepts to both technical and non-technical audiences
Proven ability to be able to deliver results with minimal supervision
Poise and ability to act calmly and competently in high-pressure, high-stress situations
Prior experience working in large manufacturing companies, in international environment
Working knowledge of IT risk management
Proven ability to navigate complex details and bring them together into a single plan
Bachelor’s Degree from an accredited institution with a concentration in Information Technology, Business, or related field
Strong analytical, planning and problem solving skills
Ability to set proper prioritizations
Ability to organize and coordinate management of both small and large groups of resources
Experience with IT risk management and the ability to navigate through it
Strategic thinking skills
Confidence to manage up and provide communication to senior management
Demonstrated leadership skills
Demonstrated written and verbal communications skills
Budget management responsibility
Strong working knowledge of MS products, including Office, Projects, PowerPoint, Visio and SharePoint
Team player
Ethics & Integrity – High degree of personal integrity in all business dealings
Attentive to detail and demonstrated ability to deliver on accountabilities in order to help the business and the team be successful. Track record of high-performance
A great team player with a great attitude, good customer service orientation, and focused on delivering outstanding results to their clients and the business, overall
Well organized, ambitious, courageous, flexible but decisive, with strong interpersonal skills
High positive energy to take on continuous and complex business challenges in a fast-paced environment.
Persistence to drive to solutions despite obstacles and/or competing priorities
Ability to analyse information and make deductions in accordance with departmental guidelines. Ability to track and report data
Problem solving – identifies and resolves problems in a timely manner
Stakeholder Management – build strong and productive partnership with IT and Business leads, understand their strategy
Manages competing demands and is able to deal with frequent changes, delays and/or competing priorities
Fluency in English

Nice To Haves

Strong knowledge of SAP platform a plus
other language skills a plus, but not required

Responsibilities

Develop, implement and drive adoption of the release strategy
Build and track the IT release calendar
Forward plan release windows and cycles across a portfolio
Manage risks and resolve issues that affect release scope, schedule and quality
Measure and monitor progress of release activities
Participate in release readiness reviews, milestone reviews and business go/no-go reviews
Communicate release details and schedules to all relevant parties
Inform senior management of exposure to release risk and effectively mitigate it
Produce deployment, runbooks and implementation plans in release
Conduct release readiness reviews, milestone reviews and business go/no-go reviews
Monitor and measure progress to ensure projects are adhering to release standards
Report on progress of releases
Lead and co-ordinate the production cutover activities of major releases, including the execution of deployment plans
Lead strategic direction for release management processes and tools
Establish consistent release management processes and continually work to improve them
Identify and drive adoption of best-in-class tools to enable efficient release management
Lead strategic direction for automated testing for applications
Establish consistent release management processes and continually work to improve them
Identify and drive adoption of best-in-class tools to automate testing
Work with AMS Lead and AMS Manager in relation to change management processes, governance and measuring of compliance